Exchange Outlook Web Access usage reports by department

Exchange Outlook Web Access (OWA) is a webmail service that helps users on the move to access Exchange mailboxes using mobile devices. With such flexibility comes additional responsibility in monitoring the login and logoff details of Exchange users closely. To aid in monitoring OWA activities, Exchange Reporter Plus provides basic OWA reports, which offer actionable data like:

  • The logon count of users who accessed OWA.
  • Browser-specific login information with details on the browser version and browser name.
  • The client IP address used for OWA login.
  • Server-based OWA statistics that highlight the server with the most OWA logons.

The suite of OWA reports doesn't end here. OWA logon information can be further drilled down to the level of monitoring and tracking individual department-wise logon information. The OWA Department Reports category is designed to provide these in-depth specifics by tracking the traffic information from the OWA logs.

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Logon Count per Department

Logon Count per Department

This report lists the various departments in the organization along with the total logon count per individual department. Monitoring department-wise OWA logins can help administrators fetch the login details of each department and understand the OWA usage in their organization.

Logon Count for Users of a Department

Logon Count for Users of a Department

The Logon Count per Department report lists the aggregate OWA logon count for a department. This report goes beyond the surface level by listing the individual users of the department who have logged on using OWA along with their logon count. This gives a more clear picture of the OWA usage pattern of each department across the entire organization.

Logon Specifics for Users of a Department

Logon Specifics for Users of a Department

This report shows the detailed logon specifics of users of a department, like the client IP address OWA was accessed from, the browser used along with its version number, and the date of OWA logon.

All Exchange administrators need to do is schedule the OWA reports. Once scheduled, all the OWA login information across the entire organization is generated, and the administrator can export the reports to formats like CSV, PDF, XLS, or HTML.

Servers supported

Exchange Reporter Plus is an Exchange reporting, auditing, and monitoring tool with preconfigured reports and customizable audit profiles. It supports Exchange server 2003, 2007, 2010, 2013, 2016, and 2019. This allows you to generate and view reports like the Exchange 2016 OWA usage report.

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