ManageEngine Logo
Desktop Central 7

Windows Desktop Management Software

Error Starting Distribution Server - Port Already In Use

Problem

Could not start the Distribution Server in the specified port. You will see an error as "Unable to start DS Server" in the SoM page of the Desktop Central Console.

Cause

This error will occur if the HTTP/HTTPS port of the Distribution Server is occupied by some other application. The same error will occur on the both the cases, viz.

  1. When you create and install the Distribution Server for the first time.
  2. When you edit and change the port number of the Distribution Server later.

Resolution

You can resolve this issue as follows:

Check and Free the Port of Distribution Server

In the computer where the Distribution Server is installed, open a command prompt and enter the following command and check whether the port is occupied: netstat -an

Free the port by stopping the application using that port or chaning the port of that application to a different port. Distribution Server gets started automatically and update the status back to the Desktop Central Server during the next replication time

Change the Distribution Server Port

If you cannot stop the application and free the port, you can change the port number of the Distribution Server as below:

  1. Select SoM --> Remote Offices tab.
  2. Click the Modify icon pertaining to that remote office from the Action column. This opens the Remote Office details dialog.
  3. Change the DS HTTP Port and DS HTTPS Port numbers and click Modify.

The port number automatically gets updated in the Distrubution Server during the next Replication Interval. Upon successful startup of the Distribution Sevrer the DS Sync Status gets updated.

More Information

Applies to: Remote Office, Distribution Server Installation

Keywords: Remote Office, Manage Computers Across WAN, Distribution Server, SoM, Distributed Management

 Did this resolve your issue?

 Seek assistance from our Experts.

Other KB articles 24/5 Support

desktop_managementAgent Installation

desktop_managementConfigurations

desktop_managementInventory Management

desktop_managementPatch Management

desktop_managementSoftware Distribution

desktop_managementService Pack Installation

desktop_managementDesktop Sharing

desktop_managementActive Directory Reports

desktop_managementUser Logon Reports

desktop_managementDesktop Central SP Upgrade

desktop_managementMiscellaneous

More

 

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel   : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

Desktop Central Download
Free Desktop Management Desktop Power Management Desktop Central is Windows 7 Compatible