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Mobile Device Management - Knowledge Base
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MDM - App is already installed

Problem

User is trying to install an App and receives the error message" App already installed"

Cause

Users will get this error message if the same App is already installed by the user. If the App is installed by the user, might be the same version or different version, then Desktop Central will not be able to install the App again in the mobile device.

Resolution

Ensure that you inform the user to manually uninstall the previous installation of the App from the device before trying to install it again using Desktop Central.

Applies to: App Store, App Repository, Mobile Device Management

Keywords: MDM, App Store, Mobile Device, Device Enrollment.

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Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

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Mobile Device Management - Knowledge Base
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