Desktop Central 9

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Desktop and Mobile Device Management software

Patch Download Failure - "Access Denied"

Problem

You are trying to download patches of Microsoft/other vendors. However Patch download fails with the error "Access Denied".

Cause

The user profile using which the Desktop Central has been installed does not have read/write permission to the location where installabe files are stored.

Resolution

  1. Ensure that you have read/wite access to the configured store location, and then re-download the patch.
  2. You can find the stored location by clicking on the Patch Mgmt under Downloaded patches
  3. In case if this problem continues, kindly Contact Support

Applies to: Patch Deployment, Patch Configuration, Patch Download

Keywords: Patch Management, Deploy Patches, Configure Patch Installation, Download Patches

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