ManageEngine Logo
Desktop Central 7

Windows Desktop Management Software

Scheduled Patch Scanning Failure

Problem

You had scheduled a Patch Scanning, but it failed.

Cause

The Firewall running in the Desktop Central Server might have blocked the data.

Resolution

Ensure that the Desktop Central Port (default is 8020) is added to the exceptions list. The steps include:

Goto Start --> Run --> type firewall.cpl --> Goto Exception --> Click on Add Port

Here in the name/port text fields, mention the port name and port numbers as 8020 or your server http port and 8383 or your secure https port respectively.


Applies to: Patch Deployment, Patch Scanning, Schedule Patch Deployment, Patch Installation, Patch Management

Keywords: Schedule Patch Installation, Deploy Patches, Patch Scheduler, Scan Patches, Vulnerability Assessment Scan

 Did this resolve your issue?

 Seek assistance from our Experts.

Other KB articles 24/5 Support

desktop_managementAgent Installation

desktop_managementConfigurations

desktop_managementInventory Management

desktop_managementPatch Management

desktop_managementSoftware Distribution

desktop_managementService Pack Installation

desktop_managementDesktop Sharing

desktop_managementActive Directory Reports

desktop_managementUser Logon Reports

desktop_managementDesktop Central SP Upgrade

desktop_managementMiscellaneous

More

 

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding the public holidays USA & India.

Tel   : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

Desktop Central Download
Free Desktop Management Desktop Power Management Desktop Central is Windows 7 Compatible