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Software Deployment failure - The system cannot find the file specified

Problem

You are trying to perform Software Deployment and you get an error - "The system cannot find the file specified".

Cause

Desktop Central is not able to access the executable file. This could happen in the following cases:

  1. You would have selected the application from the pre-defined list while creating the package. However, you have not downloaded the product and placed it in the network share.
  2. The specified file is not available in the network share.
  3. The executable file name might have been wrongly specified.

Resolution

Check the following:

  1. Download the executable file and place it in the network share as specified in the package definition.
  2. The file is available in the specified path.
  3. The file name has been specified correctly.
  4. After making the corrections as needed, try if the file can be accessed from the client computer. For example, open a command prompt in the client computer and try executing the file manually: \\mynetwork-share\myapplication\setup.exe

Applies to: Software Installation, Software Installation failure, Remote Software Distribution, Install EXE, Software Deployment Status

Keywords: Software Installation Failure, EXE File not found, Deploy Software, Install Software on Remote desktops, Software Distribution Status


Unable to resolve this issue?

If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.

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