Download Service Packs

Download Service Packs

We recommend users to move to the latest version, Desktop Central 10 build #10.0.533 (Learn what's new!)

Update Path Finder

Service Pack path to the latest version

How can I find build number?

For steps to install the service packs, click here.

  • If your build number isUpgrade to Build Number
  • 80201 to 80364Download and upgrade to 90001.
  • 90001 to 90145Download and upgrade to 91003.
  • 91001 to 91129Download and upgrade to 92006.
  • 92000 to 92120Download and upgrade to 10.0.5.
  • 10.0.0 to 10.0.532Download and upgrade to 10.0.533.

Important Note

  1. To prevent your antivirus from scanning, add the following to your Antivirus' exclusion list:
    • Desktop Central installation directory
    • Desktop Central Directory folder in which DC database is running.
  2. If the Desktop Central Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. If you have to install a couple of service packs and hotfixes to reach the latest version, it is recommended to exit the Update Manager tool for every PPM installation.

Instructions to Apply Service Packs & Hot Fixes

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Desktop Central's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup