Download Service Packs

We recommend users to move to the latest version, Desktop Central 10 build #- (Learn what's new!)

The SHA256 checksum hash value is -

Update Path Finder

Service Pack path to the latest version

How can I find build number?

For steps to install the service packs, click here.

  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 80201 to 80364Download and upgrade to 90001.7aed2ea528cfd4f25be2cb487516b307907fcb9cd413c495ae88b56aa1c8fb5b
  • 90001 to 90145Download and upgrade to 91003.5ab8bc9be26cd904c57fa457210dd7c730687eae4b8ae76340cd91c7e7abffe8
  • 91001 to 91129Download and upgrade to 92006.ad9e96ea7f722492f44b5b1432eb97ed82034bc3d495d9f39f94cc01cf09e255
  • 92000 to 92120Download and upgrade to 10.0.5.0a6ea83c66c269c30e791aef1b6621fa746ba905dbbdc8b1aa11ff39d7156b27
  • 10.0.0 to -Download and upgrade to -.-

Important Note

  1. If the Desktop Central Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  2. If you have to install a couple of service packs and hotfixes to reach the latest version, it is recommended to exit the Update Manager tool for every PPM installation.

Instructions to Apply Service Packs & Hot Fixes

  1. Stop Desktop Central. 

    Open services.msc --> Find ManageEngine Desktop Central Server --> Stop the service.

  2. Follow this step if you are using build number xx or above.

    After stopping the Desktop Central Secondary Server, Execute "SecondaryServerPPMHandler.bat" present in secondary server.

  3. Execute the UpdateManager.bat file present in the /bin directory.

    If you have installed Desktop Central Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.

  4. Click "Browse" and select the.ppm file that you have downloaded and install the file.

    This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.

  5. Close and exit the Update Manager tool.
  6. Start Desktop Central.

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Desktop Central's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup