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FAQs

General

  1. Who should go for EventLog Analyzer - distributed setup (Distributed Edition)?

    We recommend the distributed setup (Distributed Edition) if:

    • You are a large enterprise across different geographical locations with hundreds of log sources like Windows devices, Linux/Unix servers, network devices including routers, switches, firewalls, IDS/IPS, or applications such as IIS and Apache web servers, Oracle and Microsoft SQL Server databases, and print servers.
    • You are a Managed Security Service Provider (MSSP) with a large customer base spread across geographical locations.
  2. How many Managed Servers can a single Admin Server manage?

    One Admin Server is designed to manage 50 Managed Servers.

  3. During product installation in the Admin Server, I am prompted for proxy server details. Is it necessary that I provide these details?

    You need to configure the proxy server details during Admin Server installation, if the Admin Server needs to pass through the Proxy Server to contact Managed Servers.

  4. Can I convert the existing Premium Edition EventLog Analyzer installation to a Distributed Edition setup?

    Yes, you can. Ensure that the existing EventLog Analyzer installation is Version 6.0 or later. Download the EXE/BIN of the latest EventLog Analyzer version on another server and convert it to the admin server. Then the existing server with the Premium Edition license of EventLog Analyzer can be converted to a Managed Server.

    Caution: If you convert the existing server with the Premium Edition license to an Admin Server, you will lose all collected data.

    To know more, refer the Procedure to convert an existing Premium Edition EventLog Analyzer installation to a Distributed Edition Managed Server.

Licensing

  1. What are the licensing terms for the EventLog Analyzer Distributed Edition?

    The EventLog Analyzer Distributed Edition license should be applied in the Admin Server. The purchased license covers the log sources in the registered Managed Servers. You can continue to add log sources across various Managed Servers as long as you don't exceed the maximum number of log sources allowed by your license. You can view the number of log sources assigned to each Managed Server in the Managed Server Settings page.

    When you try to add more log sources beyond the limit specified in your license, a warning message will be displayed in the Admin Server. You can then:

    • Purchase a license to manage the additional log sources.
    • Check the number of log sources in each Managed Server and manually remove log sources from the Managed Servers to make the number of monitored log sources equal to the number in the purchased license.
    • Remove a registered Managed Server from the Admin Server to make the number of monitored log sources equal to the number in the purchased license.
  2. Can a license be directly applied to a Managed Server?

    No, a license can only be applied to an Admin Server. The license is automatically disseminated to the Managed Servers from the Admin Server.

  3. Why does the Admin Server display the "License Restricted" alert even though I have unmanaged devices from my Managed Servers?

    The managed/unmanaged status of devices in the Managed Server are synchronized with the Admin Server during the data collection cycle that happens at an interval of 5 minutes.

Customer Speaks
  • Credit Union of Denver has been using EventLog Analyzer for more than four years for our internal user activity monitoring. EventLog Analyzer provides great value as a network forensic tool and for regulatory due diligence. This product can rapidly be scaled to meet our dynamic business needs.
     
    Benjamin Shumaker
    Vice President of IT / ISO
    Credit Union of Denver
  • The best thing, I like about the application, is the well structured GUI and the automated reports. This is a great help for network engineers to monitor all the devices in a single dashboard. The canned reports are a clever piece of work.
     
    Joseph Graziano, MCSE CCA VCP
    Senior Network Engineer
    Citadel
  • EventLog Analyzer has been a good event log reporting and alerting solution for our information technology needs. It minimizes the amount of time we spent on filtering through event logs and provides almost near real-time notification of administratively defined alerts.
     
    Joseph E. Veretto
    Operations Review Specialist
    Office of Information System
    Florida Department of Transportation
  • I love the alerts feature of the product. We are able to send immediate alerts based on pretty much anything we can think of. We send alerts when certain accounts login, or when groups are changed, etc. That has been very helpful. Also the automatic archive of the log files has been very helpful and has taken the worry out of keeping old logs. The “Ask Me” function is very nice as well. It is great to have some natural language queries built in where you can just click a button and get an answer.
     
    Jim Earnshaw
    Senior Computer Specialist
    Department of Chemistry
    University of Washington
  • Windows Event logs and device Syslogs are a real time synopsis of what is happening on a computer or network. EventLog Analyzer is an economical, functional and easy-to-utilize tool that allows me to know what is going on in the network by pushing alerts and reports, both in real time and scheduled. It is a premium software Intrusion Detection System application.
     
    Jim Lloyd
    Information Systems Manager
    First Mountain Bank

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