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How to migrate a Endpoint Central server installation from one computer to another without losing any data?

While planning to migrate your Endpoint Central Server, data loss becomes a threatening concern. This document will provide you the steps to migrate your product server without losing any data.

Agent contacts the server using the following details of the machine in which server is installed:

• Machine name
• FQDN
• IP address

If any of these details are changed, the agents will contact the server in the next refresh cycle and update the new details of the server automatically provided atleast one of the details remain same and server should be reachable by all agents. This eliminates the need for server migration.

Note: Do not install an EXE in the new computer; you should only copy the installation directory to the new computer.

For information about the operating systems which support Endpoint Central, read the Supported Operating Systems section.

Steps for migration vary with respect to the Endpoint Central version you are currently using. Click on the suitable build number to know the steps. Update to the latest version here.

• For build numbers 10.0.205 and above

1. Use existing server's FQDN / IP address.
   • In this method, you will assign your current server's FQDN/Machine Name/IP address to a new computer. As the existing server details are used, agent-server communication will not be interrupted and the existing server machine can be immediately shutdown.
   • Read this page, for the steps to migrate your server using this method.
2. Change server's FQDN / IP Address
   • In this method, you will provide the IP, FQDN and machine name of the computer to which you wish to migrate. Your existing server set-up has to be running as your agents will communicate with the existing server and fetch the FQDN, Machine Name and IP Address of the new server.
   • Read this page, for the steps to migrate your server using this method.

• For build numbers 10.0.204 and below

Update to the latest version here and then proceed with server migration steps as mentioned above.

Note:

• For more information about the ports required for Endpoint Central, refer this document.
• To migrate Endpoint Central server from once drive/location to another, click here.
• To migrate your Endpoint Central server architecture from 32 bit to 64 bit click here.

Need Assistance? Try our Professional Service We will migrate your Server and Data at a nominal cost of $295. Let us know your interest by registering here.