Migrate a Desktop Central server

How to migrate a Desktop Central server installation from one computer to another without losing any data?


This document will provide you the steps to migrate Desktop Central server from one computer to another without losing any data.

For more information about the operating systems which support Desktop Central, read the Supported Operating Systems section.

Note: To migrate Desktop Central Product from 32-bit to 64-bit architecture Click here.  


  1. If you have configured "Failover server", contact support team for migration assistance. 
  2. You should not download a fresh EXE from the website and install in the new computer; you should only copy the installation directory to the new computer.
  3. Ensure that the patch store and the software repository is reachable from the new Desktop Central Server.
  4. After migration, ensure that the patch and software repositories are reachable/accessible from the Desktop Central server. 
  5. After migration, ensure that all your agents are contacting the Desktop Central server in the new installation. Until then do not uninstall the server in your old set up.
  6. The below mentioned steps should be followed sequentially as per the specified order. Do not change the sequence of any operation, failing which might cause issues in the server migration process.
  7. If you are managing mobile devices, and change the NAT IP address, you will have to re-enroll all the enolled devices.
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Steps for migration vary with respect to the Desktop Central version you are currently using. This document is applicable only for those running build number #80013 or above. Choose the below option to view the steps to migrate the Desktop Central Server: