Migrate a Desktop Central server

The Server Migration video is currently unavailable. To know more about it, please read this document.

How to migrate a Desktop Central server installation from one computer to another without losing any data?

While planning to migrate your Desktop Central Server, data loss becomes a threatening concern. This document will provide you the steps to migrate your Desktop Central server without losing any data.

Agent contacts the server using the following details of the machine in which server is installed:

  • Machine name
  • FQDN
  • IP address

If any of these details are changed, the agents will contact the server in the next refresh cycle and update the new details of the server automatically provided atleast one of the details remain same and server should be reachable by all agents. This eliminates the need for server migration.

Note: Do not install an EXE in the new computer; you should only copy the installation directory to the new computer.

For information about the operating systems which support Desktop Central, read the Supported Operating Systems section.

Steps for migration vary with respect to the Desktop Central version you are currently using. Click on the suitable build number to know the steps. Update to the latest version here.

      1. Use existing server's FQDN / IP address.
        • In this method, you will assign your current server's FQDN/Machine Name/IP address to a new computer. As the existing server details are used, agent-server communication will not be interrupted and the existing server machine can be immediately shutdown.
        • Read this page, for the steps to migrate your server using this method.
      2. Change server's FQDN / IP Address
        • In this method, you will provide the IP, FQDN and machine name of the computer to which you wish to migrate your Desktop Central Server. Your existing server set-up has to be running as your agents will communicate with the existing server and fetch the FQDN, Machine Name and IP Address of the new server.
        • Read this page, for the steps to migrate your server using this method.

Update to the latest Desktop Central version here and then proceed with server migration steps as mentioned above.

Note:

  • To migrate Desktop Central server from once drive/location to another, click here.
  • To migrate your Desktop Central server architecture from 32 bit to 64 bit click here.

 

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