Data protection is vital for any organization to build and retain the trust of its customers.Compliance with laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and more, mandate that organizations constantly keep track of unauthorized access to sensitive data. When sensitive information is breached, it can have an irreversible impact on operations and might lead to the closure of the organization.
One of the easiest methods of ensuring data protection in Salesforce is to deploy an automated security information and event management (SIEM) solution to monitor activities. ManageEngine Log360 provides a comprehensive solution that includes cloud log management capabilities so you can monitor your Salesforce log data to identify potential performance issues.
For instance, an unscrupulous employee leaving an organization might attempt to sell sensitive customer data for personal profit by exporting or transferring that information to a portable storage device.
Log360 provides real-time alerts and out-of-the-box reports on data access. The solution delivers detailed insights on the content that has been transferred, distributed, and downloaded from the Salesforce application.
With Log360's user and entity behavior analytics (UEBA) capabilities, you can monitor user activities and identify what data is being accessed, from where and by whom. UEBA learns about each user and creates a baseline of regular activities for each user and entity. With this vital information, the IT admin can analyze and mitigate the impact of a potential data breach.
Log360 provides the following out-of-the box reports: