ADSelfService Plus supports Active Directory (AD)-based single sign-on (SSO) for Citrix ShareFile and many other SAML-enabled applications. When SSO is enabled for Citrix ShareFile, users only have to login once into ADSelfService Plus - the identity provider. After logging in, users can securely access their Citrix ShareFile account without having to enter their username and password again.
ADSelfService Plus supports both Identity Provider (IdP) and Service Provider (SP)-initiated SSO for Citrix ShareFile.
IdP-initiated SSO for Citrix ShareFile: Users need to log in to the ADSelfService Plus self-service portal first, and then click on the Citrix ShareFile icon on the Applications dashboard to access Citrix ShareFile.
SP-initiated SSO for Citrix ShareFile: When users access Citrix ShareFile via a URL or bookmark, they are routed to the login page of ADSelfService Plus. After they log in, they will be redirected and logged into Citrix ShareFile automatically.
Download and install ADSelfService Plus if you haven’t already.
ADSelfService Plus utilises the existing AD domain credentials for authenticating users during SSO. This makes the configuration of AD domains in ADSelfService Plus necessary before enabling SSO for Citrix ShareFile.
By default, ADSelfService Plus will try to add all the domains that it can discover in the network. If the required domains are automatically added, skip to step 9; otherwise, follow the steps below and add the domains manually.
Getting the SSO/SAML Details from ADSelfService Plus
Configuring SSO settings in Citrix ShareFile
Adding your Citrix ShareFile domain in ADSelfService Plus and enabling SSO
Note: ADSelfService Plus allows you to create OU and group-based policies for your AD domains. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy. Click Select OUs/Groups, and make the selection based on your requirements. You need to select at least one self-service feature.
That’s it! Now users can log into their Citrix ShareFile account automatically using single sign-on.
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