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How to configure SAML single sign-on for OPSGenie

When OPSGenie single sign-on (SSO) from ADSelfService Plus is enabled, users only have to log in to ADSelfService Plus, the identity provider, once. After logging in, users can securely access their OPSGenie accounts without having to enter their usernames and passwords again.

ADSelfService Plus provides secure SSO for OPSGenie by connecting your on-premises Active Directory (AD) with OPSGenie and other SAML-enabled applications. It supports both identity provider (IdP) and service provider (SP)-initiated SSO for OPSGenie.

IdP-initiated OPSGenie SSO: Users need to log in to the ADSelfService Plus user portal first, and then click OPSGenie in the Applications tab to access OPSGenie.

SP-initiated OPSGenie SSO: Users can access their OPSGenie domain via a URL or bookmark. They will automatically be redirected to the ADSelfService Plus portal for login. Once they log in, they'll be automatically redirected and logged in to the OPSGenie portal.

Follow this guide for setting up OPSGenie SSO logins

Configuring your Active Directory domain in ADSelfService Plus

For detailed steps, click here.

Getting the OPSGenie SAML SSO details from ADSelfService Plus

  1. Log in to ADSelfService Plus with admin credentials.
  2. Go to the Applications tab → Add Application, and select OPSGenie from the applications displayed.

    opsgenie-configuration-steps

  3. Enter the Application Name.
  4. Select Enable Single Sign-On.
  5. Enter the Domain Name of your OPSGenie account. For example, if you use johndoe@opsgenie.com to log in to OPSGenie, then opsgenie.com is the domain name.
  6. Enter your OPSGenie email address in the Admin Email-ID field.
  7. Click Add Application.
  8. In the pop-up that appears, copy the Login URL, and download the Certificate.

    opsgenie-identity-provider-details

  9. Configuring SSO settings in OPSGenie

  10. Log in to OPSGenie using admin credentials.
  11. Navigate to Settings → Single Sign-On.
  12. Enable the single sign-on settings.
  13. Choose SAMLv2.0 as the identity provider.

    enabling-saml-sso

  14. Paste the URL copied in step 8 into the SAML 2.0 Endpoint and SLO Endpoint fields.
  15. Open the downloaded certificate from step 8 as a text file.
  16. Copy and paste the content from it into the X.509 Certificate text field.

    copying-x509-certificate-file

  17. Click Save Changes.

Your users can now log in to their OPSGenie accounts automatically using single sign-on.

Highlights

Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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