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Desktop Central 6

Windows Desktop Management Software

A Descriptive Guide to Deploy Software Using Desktop Central
DesktopCentral is a desktop management software for enterprises to centrally manage 1000s of desktops.
 
Success Stories
"Bank of Holden has met secured controls required for Federal Compliance using Desktop Central."
- Steven Deines, Bank of Holden More »
 

Desktop Central Integration

Help Desk Integration

Desktop Central integrates with ManageEngine Service Desk Plus or with any help desk product to log the user requests, which make it a more powerful solution.

How it Works?

  • When users' logon to a system that is managed by Desktop Central, they will be able to make help desk requests by clicking an icon in the system tray.
  • The requests are automatically logged into the Help Desk product as incidents.
  • The Service Desk staff will assign the task to the respective IT personnel.
  • The IT Personnel using Desktop Central will make the requested changes.

This will put an end to the frustration of making numerous calls to get things done. In addition to making help desk requests, users' can also make the following operations themselves:

  1. Apply the configurations, patch and software installations that are available for them
  2. Manually scan their system for any missing patches and update the Desktop Central Server
  3. Manually scan the software and hardware inventory details and update the Desktop Central Server
  4. View their logon history.

Benefits

  1. Users' are no longer required to login to any portal for submitting the requests. Requests can be logged by just a few clicks from their desktop.
  2. Enables automation in assigning the tickets. The customizable subject helps administrators to configure the Help Desk application in automating the assignment of owners based on the subjects.

OS Deployment Integration

ManageEngine OS Deployer helps you to automatically manage all the newly provisioned desktops and servers using Desktop Central.

OS Deployer, with its post deployment customization, provides the ability to automatically install the Desktop Central Agents in the target computers. The new computers will automatically become the part of the managed computers, without requiring any additional configurations in Desktop Central.

For more details on installing Desktop Central Agents using OS Deployer, refer to Desktop Management Integration.

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