Help Document

Introduction

Getting started

Pre-logging setup

Logging setup

Product features

Admin settings

Product settings

Product migration

CSP SERVER MIGRATION

Migrate Cloud Security Plus to a new server

1. Stop services on the current server:

  • Open services.msc and stop the CloudSecurity Plus service.
  • Use an elevated Command Prompt in the bin folder to run:

    shutdown.bat

2. Clean up running instances:

  • Open Task Manager and switch to the Details tab.
  • Enable the Image path name column, and confirm that no processes are running from the product's directory.
  • If any are active, right-click them and select End process tree.

3. Transfer the installation folder:

  • Compress the product folder present in the installation directory <dir>: ManageEngine\CloudSecurity Plus.
  • Copy or move the compressed folder to the new server.

4. Restart the service:

  • Go to bin folder and open Command Prompt and run InstallCSPAsService.bat to register CSP as a service.
  • Once registered, you can start the Cloud Security Plus service from services.msc.
Best practice: It is recommended to retain the old instance for a day or two after migration. During this period, validate that log collection is functioning correctly in the new instance. Once confirmed, the old instance can be safely purged.