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HelpDesk Software Resources

Home » Resources

Whitepaper

 

6 Steps to Implementing Change Management that Works

10 Tips to Improve Your Help Desk Service Experience

CMDB Implementation - A Tale of Two Extremes

When Reality Hits ITIL - Implementations

How ITIL Help Desk can help SMBs?

Case Studies

 

Radiology Associates

The Arc of Ventura County

Cetero Research

Warner Bros. Games

OpNext

Ashton Park School

City of Austin, Convention Cente

Ohio Department of Education

TeleLogic's IT Support

Webinars

 

Help Documentations

 

Admin Guide

User Guide

Installation Guide

Evaluator's Checklist

Technical Support

Presentation

 

Product Overview

ServiceDesk Plus 8 Overview

Six steps to Implementing Change Management

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October 2014 - View Online

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