Case Study

GungHo Online Entertainment

GungHo Online Entertainment Streamlines Log Management for its MMORPG Network Infrastructure with EventLog Analyzer

The Customer

GungHo Online Entertainment (www.gungho.co.jp) plans, develops, operates, and distributes PC online games, games for smart phone (mobile phone game), and consumer games. GungHo was established in 1998 and launched its PC Online Division. It has been ten years since the release of their service for the flagship title, "Ragnarok Online". In addition to games, GungHo works on a multi-platform strategy by developing for various fields such as character goods, animation, CD, DVD and live event. Also, in recent years, GungHo plans, develops, operates and distributes smart phone games. GungHo's smart phone game app "Puzzle & Dragons" has attained the first place in sales ranking in AppStore and Google Play in Japan. OnSale was the predecessor of GungHo, and changed its company name to "GungHo Online Entertainment" in August, 2002.

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Customer Speaks
  • Credit Union of Denver has been using EventLog Analyzer for more than four years for our internal user activity monitoring. EventLog Analyzer provides great value as a network forensic tool and for regulatory due diligence. This product can rapidly be scaled to meet our dynamic business needs.
     
    Benjamin Shumaker
    Vice President of IT / ISO
    Credit Union of Denver
  • The best thing, I like about the application, is the well structured GUI and the automated reports. This is a great help for network engineers to monitor all the devices in a single dashboard. The canned reports are a clever piece of work.
     
    Joseph Graziano, MCSE CCA VCP
    Senior Network Engineer
    Citadel
  • EventLog Analyzer has been a good event log reporting and alerting solution for our information technology needs. It minimizes the amount of time we spent on filtering through event logs and provides almost near real-time notification of administratively defined alerts.
     
    Joseph E. Veretto
    Operations Review Specialist
    Office of Information System
    Florida Department of Transportation
  • I love the alerts feature of the product. We are able to send immediate alerts based on pretty much anything we can think of. We send alerts when certain accounts login, or when groups are changed, etc. That has been very helpful. Also the automatic archive of the log files has been very helpful and has taken the worry out of keeping old logs. The “Ask Me” function is very nice as well. It is great to have some natural language queries built in where you can just click a button and get an answer.
     
    Jim Earnshaw
    Senior Computer Specialist
    Department of Chemistry
    University of Washington
  • Windows Event logs and device Syslogs are a real time synopsis of what is happening on a computer or network. EventLog Analyzer is an economical, functional and easy-to-utilize tool that allows me to know what is going on in the network by pushing alerts and reports, both in real time and scheduled. It is a premium software Intrusion Detection System application.
     
    Jim Lloyd
    Information Systems Manager
    First Mountain Bank

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