Analytics Plus now powers Agentic AI by enabling LLMs to import IT data, perform complex analyses, and extract actionable insights–autonomously. This makes real-time IT intelligence an integral part of your workflow orchestrations.
Insights
Workflow automation
Real-time remediation strategies
Contextual intelligence
Ask Zia 2.0, powered by Zoho LLM, delivers more contextual responses to your queries. Analyze trends, spot key drivers behind anomalies, and get real-time remediation strategies through interactive conversational AI.
With model context protocol (MCP) support, Analytics Plus transforms real-time IT metrics–like server load, resource usage, and network health–into intelligent, actionable triggers. Automatically initiate workflows such as scaling infrastructure or sending context-aware alerts based on dynamic thresholds. This is next-gen IT automation, powered by AI orchestration.
Integrate the large language model of your choice–Claude, LLaMA, GPT, and more–to unlock powerful capabilities like automated analysis, real-time insight interpretation, and intelligent workflow automation. With seamless LLM integration, Analytics Plus becomes the central engine of your agentic AI ecosystem.
Seamlessly embed the intelligent IT analyst into your applications for contextual insights and actions. Ask Zia intelligently adapts to its environment, delivering AI-driven decision making and insights across the IT stack for smarter, faster ITOps.
Compare live application performance with historical baselines, analyze dependencies across servers, databases, and middleware to identify abnormal metrics. Correlate findings with past anomalies, configuration changes, and recent tickets to spot issues and automate remediation.
Evaluate software ROI by analyzing usage patterns and intent, department alignment, support costs, request trends, and comparing alternatives to assess true business value and total cost of ownership.
Perform outage impact analysis by scanning incidents, alerts, changes, and config updates to identify root causes and auto-trigger preventive actions before downtime.
Tie user impact and downtime to recent change implementations. Correlate affected assets and users, and uncover patterns in emergency changes that led to incidents–enabling smarter change management and fewer disruptions.
We're shaping the next evolution of Analytics Plus–a platform where you can build AI agents for analytics natively. These unified IT agents will cross-correlate data from across your IT environment and implement end-to-end agentic AI orchestrations with precision.
Beyond analysis, the unified agent will function as a central coordinator–working in tandem with specialized AI agents for ITSM, observability, and cybersecurity. Together, they'll deliver smarter automation, faster decisions, and tighter operational control across your entire IT ecosystem.
