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Configure E-Mail Alerts

Desktop Central generates e-mail alerts to notify the following events :

  1. When a hardware is detected or removed

  2. When a software is installed or uninstalled

  3. When a prohibited software is installed

  4. When software compliance status is under licensed or when a software is used after the license has been expired

  5. When the usage of a licensed software is less than the stipulated limit

  6. When a software is being used even after its license has expired

  7. When the free disk space falls below the configured value : This includes the overall free disk space as well as partition-wise free space

  8. When a certificate is on the verge of expiry : You can configure the time duration prior to expiry of certificates for receiving alerts.

To configure e-mail alerts, follow the steps given below:

  1. Navigate to the Inventory tab

  2. Click on Configure Alerts link from the left pane available under Actions / Settings.

  3. Under Notifications specify, when the notifications should be sent. You can configure to receive both Email and SMS alerts here.

    Note: An email/SMS template will be available already. You can configure the email/SMS template (individually) to receive alerts on parameters, such as, Device Name, Remote Office, etc., that have changed their status.

  4. Specify the email address(es) and the SMS number(s) to which the notifications need to be sent.

  5. Click Save

Note: Configure the mail server settings and the SMS server settings to send email and SMS respectively.