Endpoint Central Account Deletion
What is account deletion?
Endpoint Central cloud users can delete their account to discontinue their services with Zoho/ManageEngine cloud products. Deleting this account will remove access to all the Zoho/ManageEngine cloud products.
How to delete an Endpoint Central account?
Pre-requisites to delete an account:
- All the managed agents need to be removed.
- All active subscriptions, if any, need to be cancelled
Steps to delete an account
- In the web console, navigate to Admin > Global Settings > Company Details > Delete Endpoint Central Cloud Account
How to remove an account from Zoho/ManageEngine?
When a business has signed to our cloud services using multiple corporate account, they can remove the additional account thereby restricting access using that account.
Pre-requisities
- Only the organization super admin has access to delete an organization account.
- Make sure all the data pertaining to this organization account has been exported before closing it, as it cannot be restored once deleted.
Steps to delete an account
- Login to https://mailadmin.zoho.com/
- Navigate to Control Panel > Dashboard > Delete Organization > Delete
How to delete a Zoho account?
Pre-requisities:
- The organization super admin has to delete the organization account before deleting the user account.
- Make sure that all the data related to Zoho services are backed up and bookmarked before deleting the account.
Steps to delete a Zoho account
- Login to https://accounts.zoho.com, enter the e-mail ID and password of the account that you want deleted.
- Navigate to My Profile Info > Settings > Close Account
- Enter your current password
- Specify the reasons for closing the account and click Close Account
What are the business use-cases for account deletion?
Case 1: Error Message "User in another Organization"
This particular user account is created to access any other Zoho services.
Case 2: Error Message "User in another DC (Data Centre)"
This particular user account is created to access any of the Zoho services in another data centre.
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