Failover server will act as a standby server ensuring uninterrupted services for your network (High availability). If the primary server goes offline, Failover Server will take the workload and communicate with the agents.
The failover server will be in sync with the central server. Failover server will be notified when the primary server fails, and then the failover server will be taken online. This event change will take place swift ensuring business continuity and uninterrupted connection between agents and server.
Follow the instructions given below to setup a failover server system in your network.
1. Ensure that the central server, failover server, and remote MSSQL database are in the same domain.
2. If NAT Settings is configured to redirect all communications to a local IP, ensure that the redirected communication reaches the virtual IP address.
To configure your failover server system, navigate to Admin > Server Settings > Failover Server. Ensure that all the pre-requisites are met before configuring and activating the failover server. Follow the below mentioned steps to complete this configuration.
Note:Ensure that the the secondary server do have permissions to synchronize the data from the primary server and vice versa.
To configure, enable the following settings
IMPORTANT NOTE: Make sure that the share permissions for "everyone" is turned OFF in both primary server and secondary server as it may lead to security vulnerabilities. Also ensure that you login as a domain user while configuring the failover server.
If the Endpoint Central server is installed in Windows 10 or Windows Server 2012 R2, you will have to ensure that the permissions are modified here, (Right click) Desktop Central folder -> Properties -> Security -> Edit Permissions -> Edit -> Add (add the name of the secondary server).
Perform the below mentioned step on the computer where the Secondary server is installed: