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Download HotFix for Build 4010


  • Customers using build 4010 can install the hotfix to address the listed issues.
  • Customers using builds 4002 and above need to install Service Pack 1 to upgrade to build 4010 and then install the hotfix.
  • Customers using builds 4000 or 4001, contact EventLog Analyzer Support to upgrade to the latest build.

How do I find out my build number? | HotFix ReadMe

Who should install this HotFix? Download
Customers using build 4010.
How do I find out my build number?

HotFix (for both Windows and Linux)
See instructions to apply HotFix

Instructions to Apply HotFix

  • If EventLog Analyzer has been installed as a root user in a Linux machine, continue with the below procedure logged in as a root user itself.
  • After applying this HotFix, the EventLog Analyzer build number will change to 4011.

Follow steps 1 through 8 to apply the hotfix and start working with EventLog Analyzer Build 4011.

  1. Shut down EventLog Analyzer server. If EventLog Analyzer is running as a service, stop the service also.
  2. Please wait for a few moments till the server/service terminates completely
  3. Execute the UpdateManager.bat/.sh file present in the <EventLogAnalyzer_Home>/bin directory.
  4. Click Browse and select the .PPM file (HotFix) that you have downloaded.
  5. Click Install to install the hotfix.
  6. Wait until the hotfix is fully installed.
  7. Click Close and then click Exit to exit the Update Manager tool.
  8. Start the EventLog Analyzer server.

The hotfix is now installed, and you can start working with Build 4011 of EventLog Analyzer.

HotFix ReadMe

This HotFix contains the following bug fixes & enhancements
  • Alerts for Host Groups were not working properly.
  • Custom Report creation time out issue.
  • Creation of new reports and DB filters affected due to presence of whitespace characters in Group Names.
  • Incorrect time stamps for archived files.
  • Log collection issue for Windows NT machines.
  • Instability while handling large event log message descriptions.
  • Handling special characters while mailing alerts.
  • Reports can be exported to .pdf or .zip format.

How do I find out my Build number?

Log in to the EventLog Analyzer web client, and click the About link in the top pane. You will find the build number mentioned below the build version. This is the build number of the currently installed EventLog Analyzer.

Need Help?

Contact EventLog Analyzer Support for any assistance with applying the hotfix for build 4010.

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Los Alamos National Bank Michigan State University
Panasonic Comcast
Oklahoma State University IBM
Accenture Bank of America
Ernst Young

Customer Speaks

  • Credit Union of Denver has been using EventLog Analyzer for more than four years for our internal user activity monitoring. EventLog Analyzer provides great value as a network forensic tool and for regulatory due diligence. This product can rapidly be scaled to meet our dynamic business needs.
    Benjamin Shumaker
    Vice President of IT / ISO
    Credit Union of Denver
  • The best thing, I like about the application, is the well structured GUI and the automated reports. This is a great help for network engineers to monitor all the devices in a single dashboard. The canned reports are a clever piece of work.
    Joseph Graziano, MCSE CCA VCP
    Senior Network Engineer
  • EventLog Analyzer has been a good event log reporting and alerting solution for our information technology needs. It minimizes the amount of time we spent on filtering through event logs and provides almost near real-time notification of administratively defined alerts.
    Joseph E. Veretto
    Operations Review Specialist
    Office of Information System
    Florida Department of Transportation
  • Windows Event logs and device Syslogs are a real time synopsis of what is happening on a computer or network. EventLog Analyzer is an economical, functional and easy-to-utilize tool that allows me to know what is going on in the network by pushing alerts and reports, both in real time and scheduled. It is a premium software Intrusion Detection System application.
    Jim Lloyd
    Information Systems Manager
    First Mountain Bank

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