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Download HotFix for Build 4010

Important:

  • Customers using build 4010 can install the hotfix to address the listed issues.
  • Customers using builds 4002 and above need to install Service Pack 1 to upgrade to build 4010 and then install the hotfix.
  • Customers using builds 4000 or 4001, contact EventLog Analyzer Support to upgrade to the latest build.

How do I find out my build number? | HotFix ReadMe

Who should install this HotFix? Download
Customers using build 4010.
How do I find out my build number?

HotFix (for both Windows and Linux)
See instructions to apply HotFix

Instructions to Apply HotFix

Note:
  • If EventLog Analyzer has been installed as a root user in a Linux machine, continue with the below procedure logged in as a root user itself.
  • After applying this HotFix, the EventLog Analyzer build number will change to 4011.

Follow steps 1 through 8 to apply the hotfix and start working with EventLog Analyzer Build 4011.

  1. Shut down EventLog Analyzer server. If EventLog Analyzer is running as a service, stop the service also.
  2. Please wait for a few moments till the server/service terminates completely
  3. Execute the UpdateManager.bat/.sh file present in the <EventLogAnalyzer_Home>/bin directory.
  4. Click Browse and select the .PPM file (HotFix) that you have downloaded.
  5. Click Install to install the hotfix.
  6. Wait until the hotfix is fully installed.
  7. Click Close and then click Exit to exit the Update Manager tool.
  8. Start the EventLog Analyzer server.

The hotfix is now installed, and you can start working with Build 4011 of EventLog Analyzer.

HotFix ReadMe

This HotFix contains the following bug fixes & enhancements
  • Alerts for Host Groups were not working properly.
  • Custom Report creation time out issue.
  • Creation of new reports and DB filters affected due to presence of whitespace characters in Group Names.
  • Incorrect time stamps for archived files.
  • Log collection issue for Windows NT machines.
  • Instability while handling large event log message descriptions.
  • Handling special characters while mailing alerts.
  • Reports can be exported to .pdf or .zip format.

How do I find out my Build number?

Log in to the EventLog Analyzer web client, and click the About link in the top pane. You will find the build number mentioned below the build version. This is the build number of the currently installed EventLog Analyzer.

Need Help?

Contact EventLog Analyzer Support for any assistance with applying the hotfix for build 4010.
Customer Speaks
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    Joseph E. Veretto
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  • I love the alerts feature of the product. We are able to send immediate alerts based on pretty much anything we can think of. We send alerts when certain accounts login, or when groups are changed, etc. That has been very helpful. Also the automatic archive of the log files has been very helpful and has taken the worry out of keeping old logs. The “Ask Me” function is very nice as well. It is great to have some natural language queries built in where you can just click a button and get an answer.
     
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  • Windows Event logs and device Syslogs are a real time synopsis of what is happening on a computer or network. EventLog Analyzer is an economical, functional and easy-to-utilize tool that allows me to know what is going on in the network by pushing alerts and reports, both in real time and scheduled. It is a premium software Intrusion Detection System application.
     
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