network, server and virtualization monitoring software
Frequently asked questions
A. No, the trial edition comes with all functionalities and can monitor up-to unlimited devices. If you need to monitor more number of devices, please request a license.
A. Please refer to the System Requirements page.
A. Yes absolutely. Install a 30-day trial version and register yourself during installation to avail free technical support during evaluation period.
A. OpManager is licensed based on the number of monitored devices. Any device that responds to an ICMP ping can be monitored using OpManager e.g. Routers, Switches, Firewalls, Servers, UPS, printers. In a virtualized environment, every virtual instance is considered as a separate device for both monitoring and licensing purposes.
A. No, all ManageEngine products are licensed through a registered XML file. One can simply apply the license and use the same OpManager instance in production environments. One can even move the data to a different server if needed.
A. No, it is absolutely free. All you need to do is, ensure you have paid the Annual Maintenance and Support fee.
A. Absolutely, you can upgrade OpManager at any point of time. For instance, if you wish to upgrade OpManager 250 devices to 500 devices pack, you have to pay only the difference between these price slabs. Similarly for add-ons and plugins, you have to pay only the cost pertaining to it as per the current pricing.
The newly obtained license file has to be applied on your existing OpManager installation to enable the purchased devices pack or modules. It is not necessary to start things from scratch.
A. No. The license is restricted to a single installation of OpManager and not a consolidated license for the enterprise. In such a case you have to buy OpManager Enterprise Edition for remote network monitoring or separate license for each locations.
A. OpManager is an agent-less monitoring and management tool that uses a wide variety of protocols and technologies: ICMP, SNMP, WMI, CLI (Telnet/ SSH), TFTP, SCP. OpManager also includes a Syslog demon, SNMP Trap listener and Flow collectors for NetFlow, sFlow etc.. All these and more bring together many network performance monitoring and management capabilities within OpManager.
A. OpManager supports out-of-the-box over 100 vendors. To list a few: 3Com, Cisco, DELL, HP, D-Link, Extreme, Fortigate, Foundry, Juniper, Netgear, Netscreen, Nortel, Linux, Solaris, HP-UX, IBM-AIX, Microsoft Windows, APC, Libert.
A. The OpManager polling engine can monitor upto 10,000 Interfaces. However this depends on the system hardware, polling frequency and type of devices. The OpManager Enterprise Edition can monitor upto 50,000 interfaces. To know the exact number of interfaces monitored by your OpManager installation, refer to the "About" page in the product (top right-hand side).
A. Yes through API. More about REST API at http://api.opmanager.com. Further OpManager integrates with ManageEngine products viz. ServiceDesk Plus, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. See more on OpManager Integration.
A. Yes, you can install OpManager on any Linux server viz. RedHat 7.x and above, Debian 3.0, Suse, Fedora, Mandrake. However NCM plug–in supports only Windows OS and doesn’t support Linux.
Note: Installing OpManager on a Linux server will disable all WMI based monitors.
Q. I'm a service provider and have more than 100 remote sites to monitor. Each site has approximately 10 devices to monitor. Will OpManager Enterprise Edition (EE) suit me?
OpManager EE is built for scaling to the monitoring needs of emerging and large organizations. Though the OpManager EE license doesn't cap the number of remote probes, it is recommended not to exceed more than 10 remote probes from the scalability perspective.
I still have some questions which needs clarification!
If you have any questions about OpManager, feel free to raise a support request and we’ll get back to you.