User Roles and Permissions
Mobile Device Manager Plus MSP lets administrators designate roles to users. Apart from a set of predefined roles, MDM MSP supports customization of roles as per the needs of your organization. For each of these user-defined roles, the permission to access specific sections of MDM MSP can be configured as Full control, Write, Read or No access, as given in the table below.
Module specific access
Enrollment
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
Enroll Device (invite) | Yes | Yes | Yes | No |
Enroll Device (admin) | Yes | Yes | Yes | No |
Device actions (remove device, deprovision, re-assign user, etc.) | Yes | Yes | Yes, except Apple Business Manager (ABM)/Device Enrollment Program (DEP), Zero Touch Enrollment, Knox Mobile Enrollment, Windows 10 enrollment methods | No |
Add/modify AD | Yes | Yes | No | No |
APNs configuration | Yes | Yes | No | No |
Configure enrollment settings, agent settings | Yes | Yes | No | No |
Inventory
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
Edit device detail | Yes | Yes | Yes | No |
Device actions (scan, locate, wipe,...) | Yes | Yes | Yes | No |
App blocklisting | Yes | Yes | No | No |
Device scan schedule | Yes | Yes | No | No |
Geotracking | Yes | Yes | No | No |
Profile Management
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
Create/Update profile | Yes | Yes | No | No |
Move to Trash | Yes | Yes | No | No |
View Trash | Yes | Yes | No | No |
Delete profile | Yes | Yes | No | No |
Modify profile | Yes | Yes | No | No |
Distribute profile | Yes | Yes | Yes | No |
Remove associated profile | Yes | Yes | Yes | No |
Profile details view | Yes | Yes | Yes | Yes |
App Management
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
Add apps | Yes | Yes | No | No |
Configure ABM/VPP | Yes | Yes | No | No |
Sync ABM/VPP apps | Yes | Yes | No | No |
Delete apps | Yes | Yes | No | No |
Modify apps | Yes | Yes | No | No |
Distribute apps | Yes | Yes | Yes | No |
Update apps | Yes | Yes | Yes | No |
Remove managed apps | Yes | Yes | Yes | No |
Remote Control
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
Add Zoho Assist account and edit login details | Yes | Yes | No | No |
Remote Control/View | Yes | Yes | Yes | No |
View Remote Control details | Yes | Yes | Yes | Yes |
Content Management
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
Add/update/delete doc | Yes | Yes | Yes | No |
Distribute docs | Yes | Yes | Yes | No |
Reports
ACTION | ADMINISTRATOR | FULL CONTROL | WRITE | READ |
---|---|---|---|---|
View Predefined reports | Yes | Yes | Yes | Yes |
Create Scheduled reports | Yes | Yes | Yes | No |
View Scheduled reports | Yes | Yes | Yes | Yes |
Configure report retention period | Yes | Yes | Yes | No |
Create Query report | Yes | Yes | Yes | No |
View Query report | Yes | Yes | Yes | No |
Modify Query report | Yes | Yes | Yes | No |
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