Security Management

Mobile Device Manager Plus MSP can be used to secure data in the mobile devices even in the event of the device being lost or missing. The following operations can be done using the security commands in MDM.

Only devices running Android 5.0 or above can be provisioned as Profile Owner or Device Owner.

ANDROID OS VERSION
DESCRIPTION
SAMSUNG* Samsung devices enrolled via Invite or Admin enrollment methods and provisioned as Device Owner. If the devices are provisioned as Profile Owner, the attributes are same as that for Android Enterprise devices.
CORE ANDROID ANDROID ENTERPRISE
DEVICE OWNER PROFILE OWNER DEVICE OWNER
Clear Passcode
Below Android 5.0 Passcode applied to the work profile in a Profile Owner provisioned device and the device passcode in a Device Owner provisioned device, cannot be cleared.
Android 5.0 and 6.0 Passcode applied to the work profile in a Profile Owner provisioned device, cannot be cleared.
Android 7.0 Passcode applied to a device provisioned as Device Administrator and the work profile passcode in a Profile Owner provisioned device, cannot be cleared.
Android 8.0 and above Passcode cannot be cleared in Samsung devices and devices provisioned as Device Administrator. Passcode applied to the work profile in Profile Owner provisioned devices can be cleared. Applicable only for container
Reset Passcode
Below Android 5.0 Passcode applied to the work profile in a Profile Owner provisioned device and the device passcode in a Device Owner provisioned device, cannot be reset.
Android 5.0 and 6.0 Passcode applied to the work profile in a Profile Owner provisioned device, cannot be reset.
Android 7.0 Passcode applied to a device provisioned as Device Administrator cannot be reset.The work profile passcode in a Profile Owner provisioned device, can be reset. Applicable only for container
Android 8.0 and above Passcode applied to a Samsung device and the work profile passcode in a Profile Owner provisioned device, can be reset. This cannot be done in a device provisioned as Device Administrator. Applicable if no passcode is set on device Applicable only for container
 

For Knox, security commands can be executed separately for the device and the container. The container-specific security commands are explained below:

Follow the steps mentioned below to use security commands using Mobile Device Manager Plus MSP.

  1. On the web console, navigate to Devices under the Inventory tab.

  2. Click on the specific device under Device Name.

  3. Click on the Action Button which is located on the right side, and select the action to be performed. Due to security reasons, you are prompted to enter your password to authenticate the action to be performed.

  4. Specified Security command is executed and the status is reported under Device Details.

See Also: Configure Mobile Device Manager Plus MSP, Device Enrollment, Location Tracking, App Management, Profile Management, Asset Management, Security Management, Reports
Copyright © 2019, ZOHO Corp. All Rights Reserved.
ManageEngine