Exchange ActiveSync

Exchange ActiveSync (EAS) lets users access corporate data stored in the Exchange server or any other server which is EAS compliant. Users can access information such as e-mails, contacts, calendar, and tasks even when they are offline. EAS can be configured to use SSL encryption to establish secure communication between the EAS host and the managed devices. Also, MDM MSP lets you store and securely view e-mail attachments using the ManageEngine MDM MSP app. You can configure Exchange ActiveSync for Non-Samsung devices running Android 5.0 or later versions, provisioned as Profile Owner/Device Owner and for Samsung devices running Android 4.0 or later versions.

Learn more about configuring Exchange ActiveSync for Non-Samsung devices here.

The domain name, username, user principal name, and host name used for configuring Exchange ActiveSync, are case-sensitive.
Only devices running Android 5.0 or later versions can be provisioned as Profile Owner or Device Owner.

FEATURE DESCRIPTION SAMSUNG NON-SAMSUNG
CORE ANDROID PROFILE OWNER DEVICE OWNER

Account name (Samsung-only feature, supported for Android 4.0 or later versions)

You can specify a name for your Exchange ActiveSync account. This name is not mandatory and used for reference.

Exchange host type (Samsung-only feature, supported for Android 4.0 or later versions)

Specify the type of the Exchange Server: whether it is Office 365 or Exchange On-Premises.

Exchange Server (Supported for Android 4.0 or later versions)

Specify the details of the Exchange Server. If Exchange host type is selected as Office 365, then Exchange Server is pre-filled as outlook.office365.com else the server name has to be specified.

CONFIGURATION DETAILS

Configure Exchange account for (Can be configured only if Exchange host type is selected as Exchange On-Premises)

Specify whether EAS is to be configured for a single user or multiple users.

Identity certificate

Specify the Identity certificate to be used for EAS.

Select the e-mail client app(s) (Can be configured only if Exchange host type is selected as Exchange On-Premises and the Exchange account for is configured as Multiple users. Supported for Android 4.0 or later versions)

The EAS host server syncs with the chosen client app (Samsung Email/Gmail/Microsoft Outlook) after which all the corporate data can be accessed using the app(s) on Samsung devices.

Select the e-mail client app(s) for Non-Samsung devices (Can be configured only if Exchange host type is selected as Exchange On-Premises and the Exchange account for is configured for Multiple users. Supported for Android 4.0 or later versions)

The EAS host server syncs with the chosen client app(s) after which all the corporate data can be accessed using the app(s) on Non-Samsung devices.

Domain (Can be configured only if Exchange host type is selected as Exchange On-Premises and the Exchange account for is configured as Single user. Supported for Android 4.0 or later versions)

Enter the domain of the Exchange server. Use %domainname% to fetch the appropriate domain name mapped to the device.

Username (Can be configured only if Exchange host type is selected as Office 365, or Exchange On-Premises and the Exchange account for is configured as Single user. Supported for Android 4.0 or later versions)

The username contains the name of the user and the user's domain. Use %username% to fetch the appropriate username mapped to the device. It is recommended to use %upn% instead of %username% as it ensures domain and e-mail are fetched in the background and need not be specified separately.

E-mail (Can be configured only if Exchange host type is selected as Exchange On-Premises and the Exchange account for is configured as Single user. Supported for Android 4.0 or later versions)

This is the e-mail address to be displayed on the 'From' field of the e-mail. Use %email% to fetch the appropriate e-mail addresses mapped to the devices.

Password (Can be configured only if Exchange host type is selected as Exchange On-Premises and the Exchange account for is configured as Single user. Supported for Android 4.0 or later versions)

The password associated with the EAS host account has to be specified here. If the password field is left empty, password is prompted once the profile is installed in the device.

SETTINGS

Use SSL (Supported for Android 4.0 or later versions)

Enabling this allows usage of Secure Sockets Layer for communication.

Accept all certificate(s) (Samsung-only feature, supported for Android 4.0 or later versions)

Enabling this allows usage of all the certificates.

Set as default account (Samsung-only feature, supported for Android 4.0 or later versions)

Enable to set this account as default account.

ADVANCED SETTINGS

E-mail retrieval size (Samsung-only feature, supported for Android 4.0 or later versions)

Specify the size allowed to retrieve mails.

Allow users to modify account settings (Samsung-only feature, supported for Android 4.0 or later versions)

You can choose to allow users to modify the settings.

Allow forwarding mails to mailboxes on the same device (Samsung-only feature, supported for Android 4.0 or later versions)

Enabling this allows users to forward mails.

Allow HTML format (Samsung-only feature, supported for Android 4.0 or later versions)

If this is enabled, then users can forward mails in HTML format.

Allow incoming attachments

Enabling this allows mails with incoming attachments. If this is disabled, then attachments cannot be opened by the users.

Signature

You can specify the default signature, which needs to be set for the account. You can also make use of dynamic variables to create a signature template which can be used by multiple users.

Notification of incoming e-mails (Samsung-only feature, supported for Android 4.0 or later versions)

Users are notified, when mails are received.

Vibrate (Samsung-only feature, supported for Android 4.0 or later versions)

If enabled, devices vibrate to notify about the incoming mails.

SYNC SETTINGS

Sync (Samsung-only feature, supported for Android 4.0 or later versions)

You can choose the type of data to be synced from the server, like mail, contacts, notes, calendar, and tasks.

Partially Supported - Notes and Tasks can be synced

Partially Supported - Notes and Tasks can be synced

Sync schedule (Samsung-only feature, supported for Android 4.0 or later versions)

Specify the frequency for the sync.

Sync mails from

You can specify the number of days, based on which the sync should happen.

Sync calendar from (Samsung-only feature, supported for Android 4.0 or later versions)

You can specify the days, based on which the sync should happen.

Sync while roaming

You can specify sync settings, when the device is in roaming.

ADVANCED SYNC SETTINGS

Sync schedule during peak days
(Can be configured only if Advanced Sync Settings is selected)(Samsung-only feature, supported for Android 4.0 or later versions)

You can specify when the sync should happen on peak days.

Peak days
(Can be configured only if Advanced Sync Settings is selected)(Samsung-only feature, supported for Android 4.0 or later versions)

You can specify the days, which should be considered as working/business days.

Peak hours
(Can be configured only if Advanced Sync Settings is selected)(Samsung-only feature, supported for Android 4.0 or later versions)

Specify the working/business hours, which should be considered as peak hours.

 

Dynamic Variables :

The below mentioned dynamic variables retrieve the data of the users added during enrollment.