Content Distribution

We have made your job simpler!

Learn how to distribute content to devices with MDM, in just 3 minutes through this demo video.

Overview

When users make use of mobile devices for their corporate tasks, it is essential that the users have access to all the required resources, including content on their mobile devices. Mobile Device Manager Plus MSP makes content distribution simple by allowing documents and media to be distributed in bulk, with a few simple steps. Distributing content from the MDM server is supported for both iOS, Android and Windows devices. Mobile Device Manager Plus MSP supports the following 12 document formats- doc, pdf, xls, ppt, txt, xps, pptx, docx, xlsx, epub, rtf, html. The following media files are supported for distribution- mp4, mov, mp3, wav, jpg, png, gif, jpeg. In addition to distribution, the user can securely view these documents in the ME MDM app. Other file formats can be distributed to the devices and viewed in the respective apps. In case of MDM Cloud, the total size of files added must not exceed 4 GB.

This feature is available in Professional, Free, and Trial editions of MDM.

Benefits

Following are the added beneits of using content distribution:

Adding content to the repository

The content that needs to be distributed have to be added to a repository in the server before distribution.

  1. Under Device Mgmt, click on Content Management.
  2. This view lists out all the available content in the repository, if there is not content added, click on Add
  3. You can drag and drop files or browse to add the files in the repository.
  4. Add Tags to help filter the content during distribution.
  5. Once all the content has been added successfully, click Done to add the content to the repository. The added content will be saved in the MDM server and can be distributed to the managed devices from the Content Repository.
  6. You can additionally create security policies for accessing content, and associate them with content before distributing it to devices.

Configuring policies for accessing distributed content

You can optionally create policies and associate them with content before distributing them to devices, by following the steps listed below:

  1. Navigate to Content Management, under Device Management.
  2. Under Policies, select Create Policy.
  3. Configure the required settings in the Policy, and click on Save.

Settings to be configured in a policy:

SETTING NAME

DESCRIPTION

ANDROID

iOS

Allow opening content with

Select the ME MDM app, or a third-party app to view content distributed to the Content Catalog.

ME MDM app settings (These settings can be configured only if the ME MDM app is selected for the option 'Allow opening content with')

Clipboard sharing

Enable/Disable this option to restrict copy and paste actions for Clipboard content between different applications.

Screenshots/ Screen Recording (Supported for only Android devices)

Enable/Disable this option to prevent users from taking Screenshots and Screen recording clips of distributed content.

Prompt for device passcode to access the content

Configure a password using which distributed content can be accessed. This ensures that the content cannot be accessed without specifying the password.

Allow users to remove content from device's storage:

Enable/Disable this option to allow users to delete content from the device's storage. Users can install the content again from the Content Catalog if required.

Download Settings

Specify how the distributed content should be downloaded on the device. Select Download Manually for users to be able to manually download the content, and select Download automatically for the content to be automatically downloaded.

Download only over Wi-Fi

Specify whether Content should be downloaded only over a Wi-Fi network, if the 'Download Automatically' option is selected.

This saved Policy can be associated with content before distribution to Group(s) and Device(s).

Points to note:

  1. If multiple policies are applied to content, the settings in the latest policy will get associated with the content on the device.
  2. If no policy is chosen, the content will get distributed without any settings applied to it, and any existing policy settings will be revoked from the device.
  3. For devices provisioned as Profile Owner, navigate to Profiles >Restrictions >Device Functionality and ensure that the Screen Restriction it is set to Allow.
  4. This is necessary for users to take screenshots of shared content, as this feature is disabled by default during the creation of a Work Profile.

Modifying a policy

  1. Select the policy, and click on Modify.
  2. Make the required changes to the Policy settings and click on Save.

If this policy is already associated with content, it will be modified on all the devices that the content is distributed to.

Distributing content to devices/groups

The content can be distributed to individual devices or to groups. Once the content has been distributed to groups, any new devices added to these groups will automatically receive the content. Follow the steps given below to distribute the content to groups/devices:

  1. Under Device Mgmt, click on Content Management.
  2. From the list of available content, select the content to be distributed, and if you want to distribute the content with any policies configured, click on Select Policy, select a policy from the list of created policies. To create a new policy, click on Create Policy and follow the steps here to create the policy.
  3. A list of all the available groups and devices will be listed out. Select the devices/groups to which the content needs to be distributed. Click Select.

Once the policy is selected, click on Distribute, to distribute the content to the devices along with the configured settings in the selected policy. The user can view the content in the MDM App under Content.

Note: Content available on the Content Repository can be distributed without any policy associated with it as well. Associating policies with the content before distributing it to groups and devices is optional.

Modifying existing content

Admin can modify the content in the repository by uploading the new content. Follow the steps below to modify content:

  1. Select the content to be modified, under Actions click on Modify.
  2. Upload the new version of the content.

Once the new version of the content is successfully uploaded, the content that is already distributed to the devices will automatically be updated.

NOTE: The MDM server only maintains the latest version of content. If both the versions are required, it is recommended to add the new version as different content.

Viewing content on devices

Content distributed to mobile devices can be viewed from ME MDM app.

To view content in iOS/iPadOS, open ME MDM app and navigate to Content Catalog. The distributed content can be sorted by name and distributed time in ascending or descending order. The content can also downloaded and viewed in Offline tab.

In case of Android devices, content can be viewed directly from the ME MDM app, whereas the media has to be viewed using the managed apps.

Follow the steps given below to distribute the ME MDM app silently to devices:

Deleting content

Admin can permanently delete content by selecting content and choosing Delete under Actions. Once the content is deleted, it is removed from the devices as well.

Copyright © 2021, ZOHO Corp. All Rights Reserved.
ManageEngine