How do I monitor the status of client connectivity in my organization?

As an IT admin, you need to keep an eye on client connectivity health to avoid potential problems for your end users. The Client access server (CAS) role is important to ensure availability of your mailbox servers. It supports Outlook Web Access (OWA), ActiveSync, POP3, IMAP4, and other components and protocols, making it essential to monitor client connectivity.

While PowerShell can be used to monitor connectivity, it increases the time consumed and complexity involved.


Exchange Reporter Plus' monitoring functionality helps you monitor client connectivity with the following reports:

  • ActiveSync connectivity
  • OWA connectivity
  • POP connectivity
  • IMAP connectivity
  • ECP connectivity
  • Web service connectivity

Instead of manually running PowerShell scripts, let Exchange Reporter Plus take over the reins and run the tests on a system generated test user mailbox—extest <GUID>. The report then lets you know about the success or failure of the scripts executed, as shown in figure 1. 

ActiveSync connectivity

In addition to reports, Exchange Reporter Plus also lets you configure alerts to receive real-time notifications about the success or failure of connectivity tests. 

Check out the other reporting, change auditing, and monitoring functionalities of Exchange Reporter Plus today!


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