Email traffic is one of the key statistics that you, as an Exchange Server administrator, always have to keep an eye on. Besides organization-level traffic, you must also track the number of emails sent and received by individual users. This helps you identify how effectively users use their mailboxes, learn their usage pattern, and also protect against spam, as any repeated and abnormal increase in the number of emails to and from a mailbox could indicate spamming activity targeting your users.
Microsoft’s Exchange administrative and management consoles don’t offer you much help in finding the number of emails sent and received by a user. PowerShell can be used for analysis if you're ready to put in long hours writing scripts every day. Or, you can use Exchange Reporter Plus, which offers prepackaged reports that simplify Exchange Server reporting, change auditing, and monitoring. This web-based tool helps you analyze email traffic for users through the following reports:
This report lists all the emails received by users in your Exchange organization during any specific period of time. For any user, view their email address and all emails received, along with details such as the sender’s address, the date the email was received, the message size, and the email subject. You can also view the incoming email traffic for multiple users using this report.
This report shows all the emails sent by users in your Exchange organization during a specified time frame. View all emails sent by a user, including the user’s (sender) email address, the recipient’s address, email sent date, message size, and subject. You can also view all outgoing email traffic for multiple users using the Sent Traffic for Users report.
These reports are also loaded with a filter and search option to refine the report results or get the incoming or outgoing traffic for a specific user. You can also create custom schedules to auto-generate and email these reports to the specified users at specific times.
Besides fetching in-depth details about users' incoming and outgoing email traffic, Exchange Reporter Plus also offers exclusive reports to view summarized data such as the number of email messages received or sent by users and the total size of messages received or sent by users.
Exchange Reporter Plus is a web-based analysis, monitoring, and change auditing tool for your Exchange servers, including versions 2003, 2007, 2010, 2013, and 2016. It features over 200 unique reports on various Exchange entities such as mailboxes, public folders, Outlook Web Access, and ActiveSync. This all-around reporting solution also has customizable reports that display message details based on keywords in their content, track room mailbox usage, as well as break down email response times. Generate reports and export them to a destination folder and also have them emailed to you at specified times in several file formats, including CSV, PDF, XLS, and HTML. Configure alerts in Exchange Reporter Plus for instant notifications on critical changes that require your attention. Download a free trial today to explore all these features.