System Requirements

  1. Hardware requirements
  2. Software requirements

Hardware Requirements

Hardware Recommended
Processor Intel Core i3
Disk Space 10 to 20GB (Storage space requirements may vary depending upon your organization size, mailbox size, traffic volume, and Outlook Web Access logins, along with mailbox and organization property changes.)

Software Requirements

Supported Platforms

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows Server 2003
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Lync Server 2013
  • Skype for Business Server 2015
  • Skype for Business Server 2018

Supported Exchange Servers

  • Exchange Server 2003
  • Exchange Server 2007
  • Exchange Server 2010
  • Exchange Server 2013
  • Exchange Server 2016
  • Exchange Server 2019

Supported Browsers

  • Internet Explorer 9 and above
  • Firefox 45 and above
  • Google Chrome 45 and above

Preferred screen resolution is 1024 x 768 pixels or higher.

Supported Databases

PostgreSQL (comes bundled with the product)

Exchange Reporter Plus build number Supported database versions
4142 - 5600 PostgreSQL 9.4.14
5600 - present PostgreSQL 10.12


Exchange Reporter Plus build number Supported database versions
5500 and above Microsoft SQL Server 2005 and above
Note: If your Exchange Reporter Plus server has MySQL installed (default database for build 4142 and below), we recommend migrating to PostgreSQL. Click here for database migration steps.

Port Requirements

Destination hostname TCP port Description
Exchange Server 135 RPC
5985 Windows Powershell Default psSession Port
5986 Windows Powershell Default psSession Port
80 Powershell
443 (SSL) Powershell
Active Directory 389 LDAP
3268 LDAP GC
53 DNS
88 Kerberos
139 Net Bios

Other Software Requirements

For Exchange Server

  • Install Windows Management Framework (which contains Windows PowerShell and Windows Remote Management).
    Note: In Windows Server 2008 R2 and above, Windows Management Framework is installed by default.
  • Install Microsoft .NET Framework 3.5 Service Pack 1 or above.
  • Install Microsoft Exchange Web Services Managed API 2.2.
  • Install MAPI to extract mailbox size and content-related data for Exchange Server versions 2003 and 2007.
  • Enable csCookie (refer to the Appendix for instructions).
  • For mailbox and public folder content reports: The user account that you use to configure the Exchange server in Exchange Reporter Plus must have a valid mailbox that is not hidden from the global address list. The user must also have logged in to the mailbox at least once.
  • Ensure there's a valid mailbox for MAPI Profile (applies only for Exchange Server 2003 and 2007 versions).

For Exchange Online

  • Install the Azure Active Directory PowerShell module.
  • Install the MSOnline PowerShell module.
  • Install Microsoft Online Service Sign-in Assistant.

For Skype for Business

  • Exchange Reporter Plus requires .NET Framework 3.5 Service Pack 1 for Skype for Business reporting.
  • Exchange Reporter Plus supports Skype for Business reporting in the following platforms:
  • Windows 7 and above
  • Windows Server 2008 R2 and above
Note: To configure Exchange Reporter Plus, use the Quick Start Guide.


Steps to enable csCookie

  • Open the Run dialog box and enter inetmgr.
  • In the left pane, navigate to the Machine Name → Sites.
  • Click Default Web Site.
  • In the middle pane, double-click Logging.
  • In the right pane, under Actions, click Enable.
  • For IIS 7 and above:
    • Under the Log File section, click Select Fields.
    • Check the cs(Cookie) box.
    • Click OK.
  • For IIS 6:
    • Click Properties and go to the Advanced tab.
    • Check the cs(Cookie) box.
    • Click OK.

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