Exchange Server Monitoring Reports

The tasks performed by an Exchange server are classified under various roles, each with a specific function. Exchange Reporter Plus now includes a set of reports that monitor the performance of these roles and display the information in various sophisticated formats. The interface follows a tabular pattern that lists the activity status and results alongside the corresponding defining parameter for the role. The reports are segregated into the following heads.

Exchange health monitoring reports

This cluster of reports provides an overview on the health of key operations of the Exchange server. The monitoring software uses Windows PowerShell commandlets to get data and analyze the health of the components.

  • Service health:

    Exchange Service Health Monitoring

    This report provides a list of all roles and their corresponding statuses in the server to check the overall server health. It also shows if any particular service is not running.

  • Assistant health:

    Exchange Assistant Health Reports

    This report monitors the service performed by mailbox assistants and provides critical details to determine the assistant's health.

  • Mailbox replication health:

    Mailbox Replication Monitoring Reports

    This report compiles and displays the data generated each time the commandlet “Test-MRSHealth” is run. It indicates the replication health of the mailbox.

  • Mailflow health:

    Exchange Mailflow Monitor Reports

    This report uses the PowerShell commandlet “Test-Mailflow” to verify mail delivery. It also reports the same using parameters such as mailflow result and message latency.

  • CPU utilization

    CPU utilization

    This report offers complete information about the CPU usage of servers in your Exchange organization. It includes details about the server name, CPU utilization (in percentage), and the number of processes, threads, and handles. The dashboard view of CPU utilization will also give you a quick and thorough understanding of CPU usage. By monitoring CPU utilization, you can avoid potential problems caused by high CPU usage such as slow logons for your end users.

  • Memory utilization

    Memory utilization

    This report shows the results of monitoring the memory usage by servers in your Exchange organization. It lists the server name, percentage of memory utilized, available memory, and used memory. With this information, you can continuously monitor memory usage and avoid potential problems for your end users.

Connectivity monitoring reports:

Exchange Connectivity Monitor Reporting

This segment of reports is developed to monitor the connectivity between the Exchange server and other components or protocols within the Exchange environment. Exchange Reporter Plus covers the following connectivity reports.

ActiveSync connectivity:

ActiveSync Connectivity

View the connection status of all ActiveSync devices, including any errors that may occur when users attempt to contact their mailboxes from mobile devices and details such as performance counter name, scenario description, latency in seconds, and the time the test was carried out.

OWA connectivity:

OWA Connectivity

View the connection status of Outlook Web App's virtual directories on any Client Access server in Exchange 2010 environments. This report shows whether the attempted OWA connection was a success or a failure and includes additional information such as performance counter name, URL, URL type (external or internal), latency, virtual directory name, and authentication method.

Internet Message Access Protocol connectivity:

Internet Message Access Protocol connectivity

View the collated results of running the Powershell commandlet "Test-ImapConnectivity," which checks IMAP4 performance for any specified Client Access server.

Post Office Protocol connectivity:

Post Office Protocol connectivity

View the results (including any errors) of the Powershell commandlet "Test-PopConnectivity," which checks the POP3 connection for a specified Client Access server.

Web service connectivity:

Web Service Connectivity

Display the results of the "Test-WebServicesConnectivity" commandlet, which tests the client's connection to Exchange web services virtual directories.

Exchange Control Panel connectivity:

Exchange Control Panel connectivity

Display the Control Panel connection status for all virtual directories on a Client Access server, including the connection test result and any relevant errors.

With the addition of Server Monitoring Reports, Exchange Reporter Plus has now become a handy tool for admins to track and analyze the performance of server roles, and ensure a healthy Exchange server. The reports are configurable in Exchange 2010 and 2013 environments. They can also be exported to a destination folder, and even emailed in desired formats for compiling records. This feature allows reporting of real-time, as well as historic, data on Exchange activities. Admins also have the option to create and configure monitoring reports manually.

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