Given user has been denied to use the admin share


This error occurs when the user credential provided in the Organizations settings page is not able to access the configured log file locations.


  • Check if you are able to 'ping' the admin share of the Specified Server from the installation machine using the user credentials provided in Organization Settings page.
  • Example: From the installation machine, select Start → Run and type \\<Server Name>\admin$.
  • Check if the Log Path entered under 'Log / Store Path' in Exchange Reporter Plus is of the following format.
  • The Traffic Log Path Format should be as follows.
    • Windows 2003: 'C:\Program Files\Exchsrvr\<servename.log>'
    • Windows 2007 / 2010: 'C:\Program Files\Microsoft\ExchangeServer\V14\TransportRoles \Logs\MessageTracking'
  • The OWA Log Path Format should be as follows.
    • Windows 2003 / 2007: 'C:\WINDOWS\system32\LogFiles\W3SVC1'
    • Windows 2010: 'C:\inetpub\logs\LogFiles\W3SVC1'


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