Given user has been denied to use the admin share

Cause:

This error occurs when the user credential provided in the Organizations settings page is not able to access the configured log file locations.

Resolution:

  • Check if you are able to 'ping' the admin share of the Specified Server from the installation machine using the user credentials provided in Organization Settings page.
  • Example: From the installation machine, select Start → Run and type \\<Server Name>\admin$.
  • Check if the Log Path entered under 'Log / Store Path' in Exchange Reporter Plus is of the following format.
  • The Traffic Log Path Format should be as follows.
    • Windows 2003: 'C:\Program Files\Exchsrvr\<servename.log>'
    • Windows 2007 / 2010: 'C:\Program Files\Microsoft\ExchangeServer\V14\TransportRoles \Logs\MessageTracking'
  • The OWA Log Path Format should be as follows.
    • Windows 2003 / 2007: 'C:\WINDOWS\system32\LogFiles\W3SVC1'
    • Windows 2010: 'C:\inetpub\logs\LogFiles\W3SVC1'

 

Request Support

Need further assistance? Fill this form, and we'll contact you rightaway.

Exchange Reporter Plus trusted by

A single pane of glass for Exchange Server Monitoring, Reporting and Auditing
×
Yes I'm Interested No, I'd rather pay more.