Exchange Reporter Plus Service Pack Installation

Note: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Update Path Finder
Service Pack path to the latest version
How do I find my build number?

Note: If you get a pop-up to import a patch integrity verification certificate. Download the file using this link. Browse and choose the files from the local machine and click Import.

If your Build Number is	Update to Build Number
5700 through 5702	Download and update to 5703
5601 through 5616	Download and update to 5700
5500 through 5515	Download and update to 5600
5300 through 5423	Download and update to 5500
5215, 5216	Download and update to 5300
5201 through 5214	Follow steps and update to 5215
5160 through 5200	Download and update to 5215
5100 through 5157	Download and update to 5160
4100 through 5030	Download and update to 5100
4000 through 4015	Download and update to 4100

If your build number isUpgrade to Build NumberSHA256 Checksum hash value
5700 to 5702Download and upgrade to 5703971ea6355a7184ce3a65ade4fd63c79e0c1d57d66234cf6a8058ef7453a69388
5601 to 5616Download and upgrade to 5700fed6d890e64c8762a5f366f422e55ec9b8494bc7fdc6d19943fec7b299a25f36
5500 to 5515Download and upgrade to 5600a287418066ef5aeb2160c887c6a75afb7f817c99753f3e5bbe409d9c2ee647b5
5300 to 5423Download and upgrade to 5500d47cc0d60354121a6dc6b27bf89d2e0b5c71af06896200defcff1e60a453b209
5215, 5216Download and upgrade to 5300509a06243e801128e75f95efa3ea5d9569f5488126b7a62d321349531976f7f1
5160 to 5200Download and upgrade to 5215468befa855b94af66582e4dc495d7ec932a649e56b6025c019f44e90a70a8e5b
5100 to 5157Download and upgrade to 516032e3aa7c12672c16d03b920a5f2f57038eb22165a83280ef1dfc3d78e1ccdae8
4100 to 5030Download and upgrade to 51007c334219f24aed6a4eb6fe813ecdffa826472f147fa14f83a792e3838913e708
4000 to 4015Download and upgrade to 41004fc1a62f2196062a71b795f07b0ac0ec2ce3177d999cb3a9aced71d58b73819f

Instructions to apply Service Pack

1 Shut down Exchange Reporter Plus
- If the product runs as an application, click on Start → All Programs → Exchange Reporter Plus → Stop Exchange Reporter Plus.
- If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine Exchange Reporter Plus".
2Execute the stopDB.bat file under <ExchangeReporterPlusHome>\bin directory.
3Back up Exchange Reporter Plus by zipping the contents of <ExchangeReporterPlusHome> directory. In case of MS SQL Database Server, take a backup of the database also.
4Open Command Prompt as an administrator and execute the UpdateManager.bat file under <ExchangeReporterPlusHome>\bin directory.
5Click Browse and select the downloaded PPM file. Now click on "Install".
6Please wait until the upgrade completes. Please do not terminate the Service Pack upgrade process prematurely.
7Click Close and then Exit to quit Update Manager tool.
8Start Exchange Reporter Plus.

Note: If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find my current build number?

Log in to the Exchange Reporter Plus web client.
Click the License link at the top right corner.
In the license details windows, you can find the build number mentioned below the product architecture.

Need Help?

You can contact Exchange Reporter Plus Support at any time for assistance in updating Exchange Reporter Plus to the latest version.

Service Pack

Exchange Reporter Plus Service Pack Installation

Instructions to apply Service Pack

How do I find my current build number?

Need Help?

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