Perform trend analysis, identify bottlenecks, and plan for your IT environment requirements from the real-time graphs and comprehensive performance reports that are generated.

The reporting function enables you to analyze your application server, database server, custom applications, custom scripts, services, and servers for months and all this without making any additional configuration changes.

The graphs and reports can be viewed on a custom-defined hour, daily, weekly, and monthly basis and can be generated quickly. They also provide visibility into Mean Time To Repair (MTTR) and Mean Time Between Failures (MTBF) for each application/service. Downtime & Summary reports are also provided. All the reports can be scheduled according to your preference (for eg., you can schedule the delivery of summary reports every monday at 10.a.m). You have the added ability to compare the reports.

You can generate different reports based on the resource type: Business Application report, Application Server report, Database Server report, Service report, Server report, and Custom Application report. The reports generated can be exported to CSV or PDF formats.

Blog on : In-house scripts for Root Cause Analysis?

Had an interesting question in our forums - Is there a place I could put a link to our in-house docs in that root cause? For instance, if I have a check configured that runs a custom script on the server and this script fails, Could I put a URL link in the root cause so our level 1 techs could go there and run their own tests before escalating the problem to the engineers?..... read full blog