Introducing support for the Change Management module in ServiceDesk Plus MSP.
New chart type - Bullet and dial charts can be used in dashboard widgets.
You can schedule data imports from local databases at frequencies less than 1 hour.
Issues in changing the date format in pivot tables have been addressed.
Issues in adding images to dashboards have been fixed.
Login errors caused by browser cookies have been addressed.
Build Number: 3250 (Released on: Oct 10, 2017)
Introducing a new Gallery option that features reports and dashboards from the latest Analytics Plus releases. The featured report templates can be copied on to your own database. This feature is only available for the out-of-the box integrations such as ServiceDesk Plus, OpManager etc.
Alerts about new reports and dashboards added to the gallery will now be available as in-product notifications.
This version includes pre-loaded demo databases. These databases can be used to look at sample dashboards and reports before connecting your own applications. Click Sample Databases from the home screen to launch them.
Issues in synchronizing Applications Manager performance metrics with Analytics Plus build 3200 has been addressed.
Build Number: 3200 (Released on: Aug 25, 2017)
We've given our homepage a facelift. With the new update, users can now view all the import options in a single page.
You can now import data from Google cloud SQL and Heroku PostgreSQL cloud databases.
Enhancements in OpManager and Applications Manager integrations for faster data import.
Enhancements in the lookup column feature
Lookup columns don't inherit the data type of the parent column any more. You have options to choose different data types.
The new update lets you apply lookup column over another looked up column.
You can specify default values for the lookup column and also make it a mandatory field.
On reports built with fields from multiple tables, you can now toggle between data from related tables using the View Underlying Data option.
A new edit option for reports and dashboards in the explorer window launches reports directly in the edit mode.
Upgraded chart chooser dialog box for dashboards lets you preview and toggle between different chart types.
New Chart Colors option under database settings lets you pick a custom color palette, and choose between solid, monochrome or gradient color options for your charts.
New chart type - Support for packed bubble charts has been introduced.
Renamed Custom Formula option to Formula Column.
We've also renamed Formula Column functions such as name month() to MonthName() and quarter() to QuarterName().
Functions such as AbsQuarter(), AbsMonth(), IndexOf() and First_Date_Current_Week() can be used in a query table.
Introducing variables for user groups - This lets you assign dynamic filter values to create filters for user groups.
New user interface for edit e-mail schedule features icons for edit, pause, send now, and delete.
Edit e-mail Schedule menu displays the list of reports or dashboards that are sent as part of the respective schedule.
The sent time can now be appended to the e-mail subject line. Users receiving scheduled emails will be able to keep track of the time when the report was generated.
You can choose to send yourself a copy of the report while setting up e-mail sharing.
General scalability improvements.
Service Desk Plus synchronization errors that occur as a result of backslash character (\) in field names has been fixed.
Build Number: 3140 (Released on: Jul 19, 2017)
Analytics on ManageEngine ServiceDesk Plus change management module is now available out of the box.
This update also includes synchronization of new fields from the ServiceDesk Plus request module including FCR, first response overdue status, closure comments, approval status and more.
Professional edition has been made the default option at the time of installation. Users will be able to switch to the personal edition at the end of the 30 day trial.
Build Number: 3130 (Released on: Jun 09, 2017)
Statistical functions such as Mean, Median and Mode can be used in aggregate formulas.
Missing images when reports are emailed as inline message.
Display issues while accessing reports published as non-interactive images.
Build Number: 3120 (Released on: May 16, 2017)
Introducing Dashboard Viewer license category - This allows you to publish reports across your organization without having to create separate logins for users. Know more
Analytics Plus is now available in Turkish.
Build Number: 3110 (Released on: Apr 20, 2017)
Addressed synchronization issues with ServiceDesk Plus installations that have more than 8 request additional fields.
Fixed issues in exporting dashboards that contain widgets.
Build Number: 3100 (Released on: Mar 09, 2017)
New Features Introduced
Enhanced 'Getting Started' page to guide new users.
New chart type - Support for Bubble charts has been introduced.
Notifications icon will now feature product updates and important announcements from ManageEngine.
Windows authentication support for data import from MSSQL database.
Live connection with Amazon Redshift database for real-time reports and dashboards.
FTP import option has been introduced. Now files can be imported directly from FTP servers.
Auto suggestions for custom formulas will now suggest suitable functions and columns from your data.
Hidden columns in the data table will not be displayed during chart creation.
Enhancements for formula functions such as fiscal year, week parameter and UDF logic.
Choose drill down path on the fly without having to pre-configure a drill down path in reports, individually.
Set the start day of the week and week format at a database level. It is no longer a universal setting.
Files placed in the \AnalyticsPlus\Shared folder can be periodically imported into Analytics Plus.
Errors while changing the datatype of a column from decimal to plain text.
Exceptions while changing the datatype of a column from plain text to URL. Other general exceptions when modifying the data type of a column have been handled.
Data corruption that occurs when adding a new formula column.
Issues related to auto-identification of lookup columns.
Data from the "Created by" field in the request module of ServiceDesk Plus is pushed to Analytics Plus.
Fixed issues in displaying accurate underlying data when fields are used in the "color" section of a report.
Synchronization issues resulting from changing the default ServiceDesk Plus database name.
Errors resulting from changing the data type from positive number to plain text.
Display error on using the "Show Missing Values" feature.
Conditional formating issues with summary and pivot tables.
Problems with not being able to add more than 5 users in one email schedule.
Synchronization issues between ServiceDesk Plus version 9226 and Analytics Plus 3010, Personal edition.
Mismatch in underlying data when aggregate formulas are used in charts.
Errors in exporting dashboards with images.
Failure in sharing reports with new users from the explorer window (using the edit share details option) with filter criteria specified.
Restriction on the length of the domain name of the Analytics Plus host has been relaxed.
Build Number: 3050 (Released on: Jan 30, 2017)
Fixed the issue of missing images while exporting a dashboard
Build Number: 3040 (Released on: December 2, 2016)
Support for Polish language
Build Number: 3030 (Released on: November 14, 2016)
Fixed an issue where OPM integrations failed due to SSL certificate violation
Build Number: 3020 (Released on: October 31, 2016)
Enhanced performance on integrations with ITOA (OpManager and Applications Manager)
Corrected the rendering of data points on ñHour of the dayî and ñFull dayî charts
Fixed an issue where import of data using scheduled import queries failed owing to the existence of '/' and '%' symbols in the query
Build Number: 3010 (Released on: September 26, 2016)
Enhancements / Features Introduced:
Performance Improvements on Applications Manager and OpManager Integration
Fixed an issue where generation of performance reports on integration with Applications Manager and OpManager, failed in some cases.
Addressed the browser lock out problem in case of concurrent login
Build Number: 3000 (Released on: August 23, 2016)
Out-of-the box integration with ManageEngine OpManager
Out-of-the box integration with ManageEngine Applications Manager
Out-of-the box integration with ManageEngine SupportCenter Plus
Timeline Filters for Dashboards, click here to know more.
Support to import data from cloud and local databases (MySQL, SQL Server, Oracle, PostgreSQL) without the use of Analytics Plus Agent.
Build Number: 2907 (Released on: July 25, 2016)
Occurrence of unnecessary pop-ups on a server without Internet connectivity has been fixed
Fixed an issue related to license handling in the Personal Edition of Analytics Plus that runs on Linux Operating System.
Fixed an UI issue that occurred in the Query table creation page, in a hosted environment.
Build Number: 2906 (Released on: July 04, 2016)
Advanced settings to setup alias URL to access Analytics Plus.
Support to access Analytics Plus using Internet Explorer and Edge.
New option to 'look-up' fields in formula columns
Wrapping column headers in pivots and summary views
Support for Email Scheduling with default user filter
Support to automatically identify look-up columns
New settings page for reporting databases
Difficulty in installing Analytics Plus in a public IP environment has been fixed
Build Number: 2905 (Released on: May 06, 2016)
Build Number: 2904 (Released on: May 03, 2016)
Optimized user login process by adding redirection to Analytics Plus accounts module. This will ease the process of adding an exception to the SSL certificate warning.
Out-of-the box integration with ManageEngine ServiceDesk Plus MSP
Build Number: 2903 (Released on: April 05, 2016)
Document improvements in the Online Help
Minor issues fixed
Build Number: 2902 (Released on: April 04, 2016)
Implemented changes to optimize the login process
Product name changed from ManageEngine Reports to ManageEngine Analytics Plus
Build Number: 2901 (Released on: March 16, 2016)
Added support for additional languages
Build Number: 2900 (Released on: March 04, 2016)
Advanced reporting capabilities and dashboard creation
Out-of-the box integration with ManageEngine ServiceDesk Plus