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Real User Monitoring Software

Applications Manager's real user monitoring (RUM) enables you to track the digital end user experience of your website from a real-world user's perspective. It tracks the real user's journey on your website in real-time by analyzing the performance of websites and web applications and provides actionable, data-driven insights to help you improve your website's digital end user experience based on real user feedback and behavior.

Applications Manager: The real user monitoring solution you need

Real user monitoring tools like Applications Manager enables you to get comprehensive insights into your website or web application performance with the help of our following monitoring capabilities:

Gain real-time visibility into your website performance

Get a holistic view into the performance of your website/web application based on Core Web Vitals from a real user's perspective. Obtain a quick summary of how your website is performing in real-time by keeping track of key metrics such as Response Time, Page load time, Page Views, throughput and take corrective actions in case of abnormal values. Understand user satisfaction based on the Apdex score generated by the monitor to find out how your real users would be experiencing on your website.

Real User Monitoring Tools
Real User Monitoring

Track real user experience across geographies

Obtain a comprehensive overview of your website's performance based on different geographic locations in real-time. Visualize how your website is performing across different countries on a world map to find out whether your users are happy or frustrated with the website experience. Quickly identify locations where users are affected with slow website performance based on Response Time, Page Views, Error count, and Throughput, drill down to the metric causing the issue, and take corrective actions to mitigate the issue for that location.

RUM real user monitoring

Detect sluggish transactions instantly

Track the website journey of your real users by analyzing the performance of individual web transactions running on your website to have a clear picture of how your website is responding. Examine how your website is performing by measuring response time, page size, and throughput of your web transactions with clear insights. Keep a close watch on the number of page views for your website as well as the errors obtained for individual transactions to identify any potential issues that might occur and to resolve them before impacting end users.

RUM tracker

Track user sessions on your website

Obtain deep insights into user sessions that are established by your real users while interacting with your website in real-time. Find out the number of user sessions that have connected to your website along with the status of each session to estimate the duration and quality of user sessions established with your website. Identify which session is causing slowness and drill down into individual user sessions to analyze the transaction that's causing the slowness based on key metrics such as page loading time, time spent on the website, number of pages visited with detailed stats on response time.

real user experience monitoring
real time user monitoring

Track real user experience across platforms

Optimize the real user experience of your website based on performance on different platforms used by the end users. Obtain deep insights into how your website is responding on various browsers for real users by monitoring the response time, throughput, and the number of users accessing the browsers in real-time. Also, get detailed information on the real-time response of your website based on the devices that are used by your real users for interacting with your website. Obtain graphical information on the response time, screen viewport, connection type and memory for your devices to help you analyze the real user experience of your website accordingly.

real time user monitoring
real user monitoring RUM

Detect script errors instantly

Identify JavaScript errors that are impacting your website's performance in real time to troubleshoot and resolve them quickly. Get information on the type of JS errors observed, including the count and timestamp of occurrence, along with detailed stats on the files, pages, browsers, domains, and users that are affected by the error to help you identify the root cause of the issue and troubleshoot them faster.

RUM metrics
RUM metrics

Receive intelligent alerts

Be the first to know when there is a slight discrepancy in the real user experience of your website. Our ML-powered alerting approach cuts down the noise while alerting you on critical events. You can receive the alerts in a medium of your choice - email, text or Slack.

Customizable Dashboards

Powerful visualizations help you see your most relevant information at a glance. You can also create different dashboards for different teams based on your needs.
Visualize your website's real user performance and predict future performance growth trends with our intelligent forecast reporting feature.

Set up real user monitoring in minutes, not hours

Configure a real user monitor for your web application quickly without much fine tuning. The UI is easy to understand and does not need a big initial learning curve.

Simple, affordable pricing structure

Keep your costs in check even as your digital experience monitoring needs to expand.

Common questions asked on real user monitoring solutions

What is Real User Monitoring?


Real User Monitoring is a unique technology that helps keep an eye on how people use websites or applications with the aid of insightful performance data. Since it is impossible to know the impact that real world factors would have on the application performance, real user monitoring gives IT and DevOps teams a better perspective of how their application is being experienced by real end users. It gives you a clear view of how fast and smooth a website or app is running, so you can make it even better for everyone using it.

Why are real user monitoring tools important?


Real User Monitoring lets you see and understand web applications and websites just like your actual users do. It helps you understand your website from an end-user's perspective, which makes it easier to find and fix problems. For instance, users that are using a certain ISP or browser might be facing issues while interacting with your web application. Through real user monitoring, one can make optimizations to their application such that it performs better in different conditions.

How does real user monitoring (RUM) work?


Real User Monitoring (RUM) keeps an eye on your websites and web applications by measuring how fast your site loads, tracking user actions, and spotting any errors in the code. All this data is neatly presented in an easy-to-use interface, so you can analyze and improve your website with ease!

What is the difference between RBM and RUM?


Real browser monitoring (RBM) helps you test how your webpages work by imitating their actions on different web browsers and locations. It uses recordings to play back these actions on special agents called End User Monitoring (EUM) agents.

On the other hand, Real User Monitoring (RUM) lets you see how your websites are experienced by actual users in real-time, no matter where they are located in the world. It helps you understand how users perceive your websites and identify any issues they may encounter.

Are there any prerequisites for Applications Manager's RUM tool?


Yes, you will need to download the RUM agent. Don't worry, it's easy! Just click on this link and you'll be able to download it from there.

What is the licensing model for RUM? Do I need to purchase it separately?


RUM will be available as a count based add-on module. It will work with both Professional and Enterprise editions of Applications Manager.

  • When you use RUM to monitor your websites, each website will be counted as 1 monitor in your license. This helps you keep track of all your monitored websites easily.
  • The price of RUM also depends on the Page views metric. Page views refer to the number of times your web pages are viewed by users. There will be a monthly limit for page views, and you'll be charged separately based on the tier you choose to purchase. This way, you can customize your plan according to your needs.

What is a PageView?


A PageView, also called an impression, happens whenever someone looks at a page on your website. Even if a person views the same page more than once or refreshes it and looks at it again, it still counts as a separate PageView. PageView gives the traffic count of the webpage.

The PageView metric is particularly useful in understanding the frequency at which the webpage is visited. Based on the amount of PageViews, one can also understand the value that the page has to offer its visitors. Webpages that do not offer much to its visitors tend to have lesser PageViews.

Simplify real user monitoring with Applications Manager

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"Standout Tool With Extensive Monitoring Capabilities"

It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.

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