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ADAudit Plus » Event collection troubleshooting guide » Errors while discovering file shares
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Errors while discovering file shares

1. The network path was not found

Cause:

This error occurs when the ADAudit Plus server is unable to contact the target computer.

Solution:

Ensure that there are no connectivity issues between the ADAudit Plus server and the target computer.

Troubleshooting:

  1. Connect to the target computer's Event Viewer from the ADAudit Plus server.
    • Open Start in the ADAudit Plus server and search for Event Viewer.
    • Right click on Event Viewer and click Run as Administrator. Enter admin credentials and click OK.
    • In the Event Viewer window, right click on Event Viewer (Local) on the top left and select Connect to Another Computer.
    • Enter the remote computer name or IP address in the Another Computer field and click OK.
    • If you are able to connect to the target computer, try connecting to the shares.
  2. Connect to shares on the target computer by following the steps below:
    • Click the File Explorer in the ADAudit Plus server and select Network from the left tree.
    • In the Network window, double click on the target computer which contains the shared folder.
    • Open the shared folder and double click on the share you want to access. Alternatively, you can run the UNC path to the shared folder and try to access the shares.

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