Help Document

View Log Alerts

The list of alerts triggered can be viewed under the Alerts tab. You can view the timestamp of the alert, the alert message, the profile, and the device which triggered it.

Filtering Alerts

The filter alerts option allows you to select the required type of alerts to be displayed. This option will be useful when monitoring alerts of a specific type.

To filter alerts follow the steps given below.

  • Click on the filer icon in the Active Alerts page.
  • Creating Alert Profiles

  • Under Alert Name, select the required alert names to be displayed by selecting the corresponding boxes.
  • Under Alert Severity, select the required severity levels to be displayed.
  • Creating Alert Profiles

  • Click Apply.

The alerts that satisfy the filter condition will be displayed on the Active Alerts page. You can remove the filter conditions by clicking on Clear Filter in the top right corner.

Export Alert Information

The Export As option allows you to export your alerts as a report in a pdf or csv format. These reports are beneficial for compliance audits. To export alerts, follow the steps given below:

  • Open the Alerts tab and click on the Export As button on the top right corner.
  • Creating Alert Profiles

  • Select the required format of the file.
  • Click on the export icon next to the Export As button.
  • In the drop down list, hover over the required file and click Download.
  • Creating Alert Profiles

  • The report file will be downloaded to your download location.

Information on the alert

Hovering over the message column of the alert displays the entire message of the alert.

Alert Format Message

Clicking on an alert opens a pop-up window that shows the Alert Format Message. Details such as Event ID, Device Type and more can be obtained by clicking on More Details.

Creating Alert Profiles

Add / Remove Columns

Columns can be added or removed by clicking on the Add/Remove Columns option in the top right corner of the Active Alerts window. You can choose and rearrange the columns as required. A minimum of 3 and maximum of 10 columns can be selected.

Creating Alert Profiles
Note: The default columns cannot be removed or rearranged. The default columns are Time and Alert Format message.