Help Document

License

Under the License pane, you can find your license details such as the License Type, Retention Period and user storage stats.

License

Usage statistics

Under Usage Statistics, you can find the amount of used data and number of logs for both your daily usage and monthly usage.

Note: The number of logs displayed is in accordance with the time they are uploaded to the Cloud..

Configure log retention period

To configure the log retention period,

  • Click on Configure Retention period located at the top-right corner.
  • License
  • In Storage Retention, enter the number days to specify how long your logs should be stored in Log360 Cloud.
  • In Search Retention, enter the number days to specify how long your logs can be searched using Log360 Cloud.
  • Click Save.
  • Note: Incidents or alerts that are added during that period will also be deleted along with the logs after the storage retention period ends..

Account termination

Note: By terminating your account, you will lose all log data, reports, threat feed services, and the product subscription..

To terminate your account,

  • Click on Terminate Account located at the top-right corner.
  • License
  • Specify the reason for termination and click Terminate Account.
  • Note: As per your configuration of notification settings, you will receive notifications for account termination through email and SMS..