TraceRoute tool

Troubleshoot network outages as soon as they appear, and even before that with OpManager.

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• What is the purpose of a network traceroute tool?
• How does traceroute work?
• How is the TraceRoute tool useful for troubleshooting network issues?
• Integrated TraceRoute capabilities with OpManager
• FAQs - Traceroute systems

What is the purpose of a network traceroute tool?

In the simplest sense, a network traceroute tool for Windows/Linux is used to check the continuity of a network connection from a source to a destination device. It sends a specific amount of data to your end device and checks if the data transmission occurs without any issues to and from the device. A tool for traceroute can be used for the following purposes:

1. To ensure proper connectivity between devices by tracing each step along the transmission path
2. To identify network latency or packet loss issues along the path
3. To locate faulty configurations that create network loops, resulting in total packet loss
4. To accurately identify the source of response delay

Hence, traceroute test tool is mandatory in a network.

How does traceroute work?

Traceroute analysis is a very simple network operation, but it provides a lot of valuable troubleshooting data for admins. When you run a traceroute tool for Windows/Linux, these are the technical actions that are carried out:

1. Once a destination IP/DNS is provided and the command is executed, the device identifies the shortest path to the destination and sends four packets of data to the nearest device on the path. This is performed using IPMI protocol.
2. The nearest device successfully receives the traceroute request and sends back the four packets. Now the IP of that device is recorded, along with the number of hops to reach that device (one in this case) and the response time.
3. The same process is repeated for all devices along the path, with the number of hops progressively increasing as the packets move towards the destination. For each step, all the metrics mentioned above are recorded.
4. To ensure that the data is as accurate as possible, each packet is sent to every device a total of three times, and for each attempt, the average response time for the four packets is displayed in the results.
5. Once the packets reach the final step, the destination device sends the packets back to the source one last time. Now the device's IP, the number of hops, and the response times are aggregated and displayed in a table, starting from the closest device and ending with the destination device.
6. If any packet loss issues were detected on the path, some or all of the corresponding response time values would be displayed as empty. Similarly, if there were latency issues for a device on the path, the response times for that device would be significantly high, which will help you identify the faulty device.

Hence, a dedicated network analysis tool for traceroute capabilities is essential.

How is the TraceRoute tool useful for troubleshooting network issues?

Assume that you are a member of a network administration team for a large enterprise. A few employees working from a remote location have a server on the premises of the organization with critical application data, and this server has been responding very slowly for the past 30 minutes or so, resulting in a poor user experience. This has been reported as critical, and you have been asked to troubleshoot this issue.

In this case, you can initially perform traceroute monitoring of the server from the premises in order to identify local connectivity issues. If no issues show up, you can then try again from an end user's device to find where the response is getting slowed down or lost. By tracing every step along the path, the TraceRoute tool will give you detailed data that will enable you to accurately identify which part of the network is causing the issue. For example, by looking at the individual response times for each hop, the admin can determine which part or device in the network has the highest response times and initiate the troubleshooting actions from that point.

Learn about OpManager's highly potential Traceroute monitoring tool below.

Integrated TraceRoute capabilities with OpManager

 

 

With OpManager, our integrated network monitoring solution, you need not look far to make use of traceroute in your troubleshooting processes. The TraceRoute software is integrated into the product by default, and it can be accessed from the Device Snapshot page of any device that has been discovered in OpManager.

With OpManager's best traceroute tool, built right into the framework of the product, your troubleshooting tasks become much easier and more efficient. Simply click the TraceRoute button on the Device Snapshot page, and OpManager will run a thorough traceroute action from the server where the product is installed to the end device and display the critical metrics mentioned above.

The response times from the server to the destination device will be displayed for every device along the path, along with the number of hops. This will help you get a quick idea of the underlying network issues between your end device and OpManager, as well as where the response times are the highest, thereby helping you identify performance bottlenecks and underperforming devices.

Customer reviews

OpManager

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.

- Network Services Manager, Government Organization

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OpManager

Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement

- NOC Manager in IT Service Industry

Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD

"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."

OpManager

Great Monitoring Tool

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OpManager

Simple Implementation, Easy To Use. Very Intuitive.

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Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD

"Manage Engine support was helpful and responsive to all our queries"