How to set up Twilio as the SMS gateway in OpManager


Before setting up Twilio as the SMS gateway for OpManager, make sure that:

  • You have a Twilio account ( You can create a Twilio account here if you don't have one).
  • You have an active internet connection.
  • You have a valid Twilio phone number to send SMS.

Steps to setup Twilio as your SMS gateway

In Twilio:

  • Sign in to your Twilio account.
  • Create a new project by clicking on Create a New Project. Select the Products tab. Click on Programmable SMS and click continue.
  • Once the project is created, you will be redirected to the console ( Copy both the ACCOUNT SID and AUTH TOKEN from the console and save them separately.
  • In order to use Twilio, you will require a Twilio phone number (a virtual phone number used to send SMS). Follow the below steps to purchase a Twilio phone number :
  • Click on the left side menu and select Phone numbers
  • Select “Buy a Number”. Select the appropriate country and number pattern from the search and buy the number that you wish.
  • Now go to "Manage Number → Active Number" in the left hand side column. You will notice that the purchased numbers will be present in this section. Copy the number along with the country code and ‘+’.

In OpManager:

  • Go to Settings → General Settings → SMS Server Settings, under SMS Gateway, select 'Twilio' as the SMS Provider.
  • Enter the Account SID & Auth token copied previously.
  • Enter the Twilio phone number (purchased in the above steps).
  • If you wish to test if the configuration is successful, click on the Test SMS button.
  • Enter a mobile number with country code and click Send SMS.
  • Check the Gateway API response for more details on the SMS status.

Click here to learn how  to create a SMS profile and start receiving notifications.

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