Network Uptime Monitoring

Uptime is a measure of system reliability, expressed as the percentage of time a machine has been working and available.

When referring to an IT network, uptime is the measure of availability of network devices, websites, and other services.

Network uptime is often measured in percentiles, such as “five 9s,” meaning a system that is operational 99.999 percent of the time. The goal of network uptime monitoring is to have 99.999 percent availability, which is less than five minutes of downtime per year. Downtime is the period of time when a system is not operational, the opposite of uptime.

Monitor network uptime with ManageEngine OpManager

Network uptime monitoring proactively monitors your entire IT network environment to ensure that it is available and working. Think of uptime monitoring as your 24/7 trusted online security guard. When the monitoring system notices a network device or service is down, it instantly notifies you, from a single dashboard so that your network administrators can resolve the underlying problem before it becomes too serious. The objective of uptime monitoring is to ensure your network operations are uninterrupted as much as possible.

The terms network uptime and downtime are used to define the level of success provided by IT services. A service level agreement (SLA) often includes uptime and downtime ratios that show how much time a service is expected to remain operational. IT professionals use uptime to refer to a total consecutive amount of operational time.

How does network uptime monitoring work?

Network uptime monitoring gives you the visibility you need to stay one step ahead of potential issues. By showing live network performance data in an easy-to-read interface, network uptime monitoring software helps you identify outages that could cause bottlenecks. Being able to detect threats in real time means you can be informed whenever and wherever, and instantly take a corrective or defensive stance. You save both time and money, and you no longer need a physical system administrator to be present all the time to perform manual checks. Network uptime monitoring:

  • Tracks the availability of network devices and bandwidth usage to detect any potential bottlenecks.
  • Monitors your servers’ uptime, including that of the DNS server, SQL server, mail server, FTP server, and virtual servers.
  • Monitors your website’s availability and checks for broken links.
  • Identifies the root cause of downtime and network performance issues.
  • Report on SLAs: Generates SLA reports to help you track availability and performance so you can meet your SLA commitments with your clients.

Network uptime monitoring with ManageEngine OpManager

ManageEngine OpManager helps ensure that all the network devices, services, and websites are up and running 24/7 continuously. OpManager's interface provides real-time statistics about network uptime and the availability of individual services. The dashboard displays reports on the status and health of network devices, services, and websites using visual cues like green, yellow and red indicators that help you zero in on key metrics.

OpManager offers various uptime monitoring including:

  • Device uptime monitoring
  • Interface uptime monitoring
  • Service uptime monitoring
  • Windows services uptime monitoring
  • Website uptime monitoring
  • Process uptime monitoring

Device uptime monitoring:

Continuously monitors your entire network for its uptime and network availability. OpManager's sends a ping to the monitored devices every two minutes. If there is no response after two consecutive pings, then OpManager will consider the device unavailable. The number of pings and their time interval can be assigned depending on business need.

Network Device Uptime Monitoring - ManageEngine OpManager

OpManager, as an uptime monitoring tool, polls the device for availability using ICMP Ping. The ping serves as an effective tool to detect the availability of devices for an IT admin.

For non-ICMP environment, especially to monitor uptime for your edge router or DMZ zone devices, you can use Telnet instead. The default availability polling interval is five minutes and you can customize it to a specific device group or for a particular device, based on your need.

Interface uptime monitoring:

Provides an SNMP-based interface uptime and port availability monitoring for each element in the enterprise network and IT infrastructure. It provides uptime report showing interface availability on a daily, weekly, monthly, or custom period to measure your network level availability and ensure that your SLAs are being met. These interface or port statuses are propagated across multi facets through individual device status, Layer 2 network maps, business view or custom device groups, and network weather maps.

Network Device Uptime Monitoring - ManageEngine OpManager

Service uptime monitoring:

Servers are the core elements of any IT infrastructure. It is vital that they always be accessible, to ensure the smooth running of internal processes and the availability of your services. Server uptime, or the amount of time your servers are available to users, is one of the most important factors for optimizing network performance.

OpManager provides you with detailed graphs and reports about availability and response time of Transmission Control Protocol (TCP) services that are monitored. The service monitoring functionality in OpManager is customizable and you can choose the intended service for monitoring.

Network Service Uptime Monitoring - ManageEngine OpManager

Windows services uptime monitoring:

In addition to monitoring system level services, OpManager also supports monitoring of Windows services using Windows Management Instrumentation (WMI). Similar to the system level services monitoring, you can discover any Windows services and monitor them using OpManager. Further the administrators can configure OpManager to automatically restart the service or the server when the Windows service is found to be down from the operations console. Learn More >>

Windows Network Uptime Monitor - ManageEngine OpManager

Website uptime monitoring:

ManageEngine OpManager performs the crucial task of monitoring your website for availability around the clock, 365 days per year. It monitors HTTP/ HTTPS URLs, intranet sites, web server farms, web applications with a login, Windows NT LAN Manager (NTLM) authenticated websites, and many more. Apart from URL uptime monitoring, you can also check for a particular content in your website. Website availability monitoring ensures the website is not under the attack by hackers.

Process uptime monitoring:

OpManager's process uptime monitoring enables administrators to remotely monitor and manage processes that are running on servers. OpManager uses a variety of protocols, such as SNMP, WMI, and CLI, to monitor the processes running on Windows, Linux, Solaris, UNIX, HP UX, IBM AIX, ESX and VMware servers and virtual machines, etc.

Network Process Uptime Monitoring - ManageEngine OpManager

Learn more about OpManager's Process Availability Monitoring.

How is the uptime of a device is calculated?

Within a specific time frame, we take the number the seconds that the device was down, and divide this by the total number of seconds the device was being monitored during that time frame. As a result, we get the downtime percentage, which is then being subtracted from 100 percent to determine the uptime percentage.

Example

Let's say we monitored a network device for 24 hours (which translates to 86,400 seconds), and in that time frame the device went down for five minutes (300 seconds). To define the uptime and downtime percentages, we perform the following calculation:

The total number of seconds the device was down: 300 seconds.

The total number of seconds the device was monitored: 86,400 seconds

We divide 300 by 86,400, which is 0.0035.

In percentages, this is 0.35 percent. This is the downtime percentage.

The uptime percentage for the device would be: 100 percent minus 0.35 percent is 99.65 percent.

Note: On Hold, Maintenance, Dependent Unavailable, Down, Not Monitored is calculated as Device Down duration.

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