Why is the discovered device categorized as 'Unknown' ?

Why devices are discovered and classified as unknown

A device is discovered as Unknown due to one of the following reasons:

  • Device cannot be pinged.
  • Discovery credentials are incorrect.
  • SNMP/WMI/CLI not enabled in the device.
  • Device type/Sysoid not listed in OpManager's default Device Templates, Custom device templates or Vendor Templates.

Note: The points listed are applicable to the devices added to the other modules such as NFA, NCM, FWA, and OpUtils

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