Why is the discovered device categorized as 'Unknown' ?
A device is discovered as Unknown due to one of the following reasons:
- Device cannot be pinged.
- Discovery credentials are incorrect.
- SNMP/WMI/CLI not enabled in the device.
- Device type/Sysoid not listed in OpManager's default Device Templates, Custom device templates or Vendor Templates.
Note: The points listed are applicable to the devices added to the other modules such as NFA, NCM, FWA, and OpUtils