There are two ways of approaching IT management. The most widely adopted approach is the traditional infrastructure approach of looking at IT as a set of infrastructure components that are interlinked. This approach is what powers the design of all IT mgmt tools today. You will see most of them follow the discover-alert-troubleshoot cycle because of this approach.
Alternatively there is another fast emerging approach to IT management which is the END USER oriented. Given the rate at which cloud and mobile devices are entering our professional lives there is a need for relooking IT from this direction. In addition to importing all the infrastructure there is a need to import the users into IT tools and start looking at the quality of service being offered w.r.t to each of them.
Using OpManager's firewall monitoring add-on, you can manage and monitor important stats from your end users such as top users with respect to traffic/VPN usage/cloud usage, and also lets you know which websites have been frequently visited. With this data, you can limit your network usage accordingly.
Visit Employee usage monitoring to know more on end-user monitoring with Firewall Analyzer.
