In IT systems management, service delivery is always considered as the tip of the iceberg. There are various underlying heterogeneous systems that help the IT team deliver business services to the end users. These systems include Routers, Firewalls, Switches, WAN accelerators, Servers (Physical/ Virtual), Applications/ services, Load Balancer, Racks, Sensors, Cooling systems & much more. Delivering streamlined IT services depends on the performance of these systems. This mandates that each system should be strategically planned, deployed, and maintained throughout its lifecycle. For most of its tenure, the systems remain in the operations and maintenance stage, where they are monitored for health and performance, and the resources are optimized. The following block diagram highlights OpManager functionality in the network systems management scope.

Systems Management - ManageEngine OpManager

OpManager: The best, comprehensive systems management software

Any ideal systems monitoring solution comprises :

Protocol-based network systems management

Systems Management Tool - ManageEngine OpManager

OpManager's systems management tool uses SNMP/WMI/CLI network protocols to fetch data on network devices performance, systems mamangement metrics, and perform threshold-based monitoring. When the threshold levels breach, OpManager alerts you through various notification channels such as SMS, email, ticket logs and web alarms.OpManager offers a comprehensive network management solution that helps you resolve network outages, troubleshoot WAN latency, analyze WAN traffic, monitor VoIP performance, manage configurations, and much more.

Servers & Essential Apps monitoring in systems management

Systems Management Software - ManageEngine OpManager

OpManager's system management solution monitors both physical and virtual servers such as VMware, vSphere, VMware ESX, Hyper-V, Xen, and Nutanix clusters and associated VMs from a single console. By monitoring critical performance metrics such as availability, response time, process count, service performance, hardware metrics and more, OpManager's systems management software keeps the server health in check and performs effective server performance management. OpManager also monitors essential applications such as Exchange, MSSQL and Active Directory, and services and processes that run on the servers.

Advanced alerting to manage systems and faults

Systems Management Solution - ManageEngine OpManager

OpManager's fault management system works by detecting the system network performance, alerting the faults through notification profiles and fixing the faults through manual intervention or automation. Automated troubleshooting options include triggering self-healting scripts or running pre-loaded programs.With OpManager's system management services, you'll also have the option to escalate alarms to alternate persons thereby ensuring no alarms go unattended and no faults go unresolved. This helps you achieve low MTTR by quickly locating the root cause of an issue.

Automated IT Workflows for quicker troubleshooting in systems management

Systems Management Platform - ManageEngine OpManager

IT Workflow automation helps you automate repetitive laborious IT tasks and first level troubleshooting. OpManager's systems monitoring offers Workflow that is code-free, and can be initiated as a counter action to resolve network faults. With more than 70 Workflow actions in OpManager's systems management solution, you can automate routine but time-consuming tasks by defining the conditions, and selecting the devices and commands.

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Customer reviews

More than 1,000,000 IT admins trust ManageEngine ITOM solutions to monitor their IT infrastructure securely

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"

Case Studies - OpManager


Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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