Businesses today rely on their mail and messaging systems more than any other piece of infrastructure. Seasoned Exchange administrators know that it is essential to monitor Exchange 24/7, not only to prevent downtime and quickly fix problems after they arise, but also to know the health of individual components and to identify potential problems and performance degradations before they turn into costly downtime. Hence exchange monitoring is gaining significance with increased business needs.

OpManager's Exchange monitor: Benefits

  • Plan capacity for your Mail server database effectively with OpManager's Exchange monitoring.
  • Diagnose and troubleshoot storage performance issues in your Exchange server.
  • Safeguard email service availability and resource utilization by keeping mail storms in check.
  • Easily clean up mailbox database and improve overall Exchange health and performance.
  • Pin-point the exact point of failure by drilling down to any Exchange server component.

Microsoft Exchange supported versions

OpManager's Microsoft Exchange monitoring supports the following Microsoft Exchange versions out-of-the-box.

  • MS Exchange 2000
  • MS Exchange 2003
  • MS Exchange 2007
  • MS Exchange 2010
  • MS Exchange 2013
  • MS Exchange 2016
  • MS Exchange 2019

Exchange server monitoring features

OpManager's exchange server monitoring capabilities help you perform monitoring of:

Exchange monitoring: Services

Exchange Server depends on certain critical services for proper operation. The first step in ensuring Exchange availability is to monitor these critical services with a potent exchange server monitoring tool.

Exchange monitoring services  - ManageEngine OpManager

OpManager's exchange monitoring tool monitors the following critical services:

  • Simple Mail Transfer Protocol (SMTP) that transports electronic mail across the network.
  • Exchange Information Store (IS) that manages Microsoft Exchange Information Storage.
  • Exchange MTA Stacks that provide Microsoft Exchange X.400 services.
  • Exchange Routing Engine that processes Microsoft Exchange routing information.
  • Exchange System Attendant that provides system-related services for Microsoft Exchange.

The unavailability of the aforementioned services could impact the performance of your exchange server and so exchange server monitoring becomes vital.

Exchange monitoring: Information store

Exchange monitoring information store

Exchange's Information Store (IS) serves email requests within a particular Exchange Server domain. Problems like information store thread, spending a lot of time looking up an account security identifier (SID) in the Active Directory service or the IS intermittently stopping to respond can occur and hence monitoring exchange is crucial. Such situations can be avoided by continuously monitoring the IS & configuring thresholds.

Exchange monitoring: Queues and connections

A growing queue of connections/active connections is a sure indicator of trouble. A growing queue may mean that the Exchange server is under attack from spam. The number of connections can grow too if an Exchange Server underperforms & fails to close the connections. A potential blockage can appear due to a large number of queues and/or connections which will cripple Exchange's performance. Hence monitoring queues & connections will help identify such bottlenecks early on. And OpManager's Exchange performance monitoring helps identify this through setting up of thresholds & alerting  you of the imminent failure.

Exchange Monitoring: Dashboard

Exchange dashboard  - ManageEngine OpManager

OpManager's exchange monitoring software offers an intuitive exchange monitoring dashboard which gives you an overall picture of your Exchange health at-a-glance. Exchange Monitor also includes more than 60 critical parameters that can be monitored out-of-the-box.

Optimize your Exchange server needs with OpManager.

Download 30-day free trial

Customer reviews

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"

Case Studies - OpManager


Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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