Network fault monitoring and network fault management are the big challenges when you have a small team. The task becomes more complicated if you have to manage a remote site and have to dispatch a technician to the site only to find out the problem is something you could have fixed remotely, or you could find that you don't have the right equipment and have to go back and get it, hurting your service restoration time. In most cases, the time taken to identify the root cause of a problem is longer than the time taken to fix it.

ManageEngine OpManager: The swift fault monitoring system

OpManager, a fault monitoring software, constantly monitors faults in the network devices by network device monitoring and simplifies the process of network alert management by implementing advanced alert monitoring capabilities. Having a proactive tool like OpManager that performs fault monitoring efficiently helps you quickly identify the root cause of the problem and fix it before end-users notice it.

Gain visibility into network faults with event-alarm correlation

Fault monitoring software- ManageEngine OpManager

OpManager's fault monitoring performs intelligent event processing in the case of network monitoring alerts. It correlates raw network events, filters unwanted events, and presents only meaningful alarms to the operator. It supports color-coded alarms which are presented in a user-friendly format. You can view the event history associated with an alarm and manually clear or delete alarms.

Ensure prompt alerting with threshold-based fault monitoring


OpManager's fault monitor supports threshold-based alerting such that it alerts an operator when a service or health check counter on a device exceeds or goes below a certain limit. It performs alerting through various channels such as SMS, Email, slack messages, ticket logs, and web alarms. You can also configure OpManager to run external programs or homegrown scripts automatically when an alarm occurs.

OpManager alerts the user with a sound alarm for critical notifications. It provides complete customization, allowing you to filter unwanted alerts and get notification sounds only for critical alerts. All you have to do is configure a web alarm profile to alert you on selective criteria based on your preference.

Acknowledge alarms to never miss out on even a single network fault


While working on multiple alarms simultaneously, OpManager allows admins to quickly mark alarms on which they have already initiated action, much like marking emails as read or unread. Acknowledging alarms is another small but beneficial feature for network admins to keep track of new alarms and the ones that have already been read and acted upon. It is especially helpful when more than one network admin is involved in the network fault monitoring, such that one can know the alarms that have been taken care of even when the other is unavailable.

Keep tabs on critical variables with SNMP Trap and custom MIBS support


Most network devices nowadays are capable of sending out SNMP traps when a fault occurs. A good fault monitoring system should be able to support SNMP traps and provide meaningful information to the admins. OpManager, a fault monitoring tool, does exactly that by providing support for basic SNMP traps out of the box. You can also add support for traps from any custom SNMP MIB. OpManager can extract useful information that is sent with SNMP traps as variable bindings (SNMP varbinds). So if you have bought devices from different vendors, all you need to do is get access to those vendor-specific MIBS and you can easily have OpManager monitoring critical variables on that device.

Create escalation rules to automate actions on critical/unnoticed alarms

Alarm escalation rules- ManageEngine OpManager

OpManager's fault monitoring software allows IT administrators and managers to set up automatic alarm escalation rules. For example, IT managers can set up an escalation rule to get a report of server alarms that are currently open for more than one hour. This report can be periodically sent to the IT manager via email.

FAQs on Fault monitoring

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Customer reviews

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"

Case Studies - OpManager


Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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