How does VoIP monitoring serve in a Business View?

Business Views in OpManager helps the user in ensuring the availability of critical applications and also provide a graphical representation of the network itself. In VoIP Monitors, Business Views provide call path details between the source and destination devices and also helps in monitoring their availability. Whenever a new VoIP monitor is created, a business view (image shown below) is automatically created with the default settings and background. However, the user can modify the background and device icons if necessary.

To access VoIP Monitor Business Views

  1. Mouse-over Maps tab and select Business Views.
  2. Select a VoIP business view from the list.
  3. Click/hover the mouse pointer on the device icon or the link to know more about the device's availability and call path status.
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