In VoIP Monitor, business views help you to know the status of the device and call path between devices at a glance. Whenever a new VoIP monitor is created, a business view (image shown below) of it also gets created automatically with the default background and device icons. However, later you can modify the background and device icons if required.
In the business view, mouse-over the device icon or name/IP and call path to view its details. Click on the device icon or call path will open the snapshot page of the device or the call path respectively.