Network monitoring alerts give quick insights into network issues. By eliminating the time it takes to narrow down the root cause of an issue, IT admins can troubleshoot issues quickly. Troubleshooting an issue quickly plays a significant role in reducing the mean time to repair (MTTR) and increasing the efficiency of a network, thereby reducing network downtime. This helps eliminate revenue losses for the organization and saves a lot of time and resources.

Things to look for in a network monitor alerting tool

Every organization has its software to raise network alerts, but they often aren't equipped with the right tools to help admins troubleshoot network issues faster and reduce the MTTR. An ideal network alerting system should help you:

  1. Receive severity-based alerts: Network alerting software should help you receive alerts based on the severity and prioritize critical alerts.
  2. Avoid unnecessary cascade of alerts: Map device dependency and receive alerts only that are important, eliminating cascade of alerts.
  3. Get detailed information on the alerts: Get notified with all the required event information to aid quicker troubleshooting.

However, admins often face numerous challenges while attempting to establish a network monitor and alert system. These challenges include:

  • Implementing an alerting system that is prompt and concise to make troubleshooting easier.
  • Alerting the concerned person or team on time.
  • Delayed network monitoring alerts can cause device failures or network outages.
  • Ensuring alerts are effective enough to help IT admins gain in-depth visibility into network issues.
  • Choosing the right channel to manage alerts also helps simplify the process.

OpManager’s comprehensive network monitoring alerting helps IT technicians overcome all these challenges and fix network issues efficiently and promptly.

OpManager: Proactive, efficient network alert management software

OpManager provides a simple, efficient, multi-channel network monitoring and alerting system. This helps IT admins foresee any device failures or network issues and take proactive measures to guard the network from going down. OpManager also allows admins to prioritize alerts to boost their efficiency. OpManager's s network alerting software offers many features that reduce admins' workloads. Admins can be notified about alerts instantly. Integrations and automated Workflow initiation features provide flexibility and make troubleshooting easier. Alert escalation helps admins fix issues before service-level agreements (SLAs) are violated.

Severity-based alerting: Prioritize critical alerts and avert network downtime

Network monitoring alerts  - ManageEngine OpManager

Configuring multiple thresholds for network devices is an essential and a crucial aspect of alerting. It has to be done based on the criticality of a device. Admins can prioritize alerts and act accordingly; OpManager will specify what level a network alert is: Attention, Trouble, or Critical. Proactive alerting goes a long way in saving a network from going down, which improves network performance and reduces the MTTR.

Multi-channel alerting: Get alerted from anywhere, anytime, on the go

Network alerting tools - ManageEngine OpManager

With OpManager’s network alert software, IT technicians can choose to send notifications via email, SMS, web console, and more. This ensures IT admins are notified about the most important network monitoring alerts through the right medium at the right time.This way, techs won't have to keep checking the OpManager window for status updates.

Apart from the conventional notification channels, OpManager's network alert tool also supports one-click integration with popular communication tools. It can be out-of-the-box integration with Slack. Network alerts can be channeled to any communication tools such as Microsoft Teams, Telegram, and more using webhooks. Specific network issues can be easily passed along to the required person or channels in these tools from OpManager. With an easy-to-deploy, efficient communication mechanism, OpManager helps ensure the average time spent on troubleshooting an issue is reduced.

Alarm escalation: Escalate unattended alarms and ensure uninterrupted network uptime

Network alerting system - ManageEngine OpManager

Network monitoring alerts can be automatically escalated to higher officials if not acted upon within the specified timeframe. IT technicians can set up rules for alarm escalation, ensuring alerts go to the right people when escalated. By escalating alerts, you can avoid violating your SLAs.

With all these features, OpManager provides real-time insights into network issues, allowing admins to monitor network performance and act on alerts more effectively and efficiently, thus facilitating on-time service delivery.

Third-party integrations: Accelerate your troubleshooting, integrating with ITSM tools

Integrations - ManageEngine OpManager

OpManager allows networking alerts to be passed on to ITSM tools and third-party tools through notification profiles. This enables better communication with the technicians and faster troubleshooting of network issues. OpManager comes with out-of-the-box integration to other popular tools such as:

With these integrations, OpManager gives a systematic network alert management for technicians to solve an issue easily. These integrations also help admins save time because they don't have to switch between tools to carry out different tasks.

Specific devices can be automatically logged into ServiceDesk Plus and assigned to an admin. IT admins can control the amount of data that is included in the alerts when they are passed as issues to these tools. To provide more clarity on the alerts, they can include additional data through custom fields, configure the steps to be taken if a particular alert reoccurs multiple times, and more.

AlarmsOne integration

Apart from all these integrations, OpManager can also be integrated with AlarmsOne in a few easy steps. ManageEngine AlarmsOne supports integrations with in-house and other third-party tools, which lets IT admins gain access to network monitoring alerts from various platforms under one console.

Through these completely customizable, easy-to-use integrations, OpManager's network monitor alerts enable better communication between IT admins and in-field technicians, ensuring reduced MTTR and efficient network troubleshooting.

REST API integration

REST API provides integration with ITSM and other external communication tools, which allows admins not only gain visibility into issues but also helps them save time by changing the status of an alert from those tools. This integration helps resolve issues quickly and reduce the MTTR.

Workflows: Automate troubleshooting L1, L2 alerts and save time

Workflows - ManageEngine OpManager

Workflows in OpManager automate simple and repetitive troubleshooting solutions that do not require an admin’s attention. In larger networks, it can be a major challenge for admins to troubleshoot every simple, repetitive procedure, like restarting a device. This is where Workflows can be configured to initiate troubleshooting scripts when the specified set of alerts occurs. This reduces the load on admins and lets them focus on critical network alerts that require their attention.

Get alerted promptly and ensure hassle-free network operations with OpManager.

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Customer reviews

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"

Case Studies - OpManager


Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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